Proven track record in enhancing product quality and brand visibility, notably at Animal House Pet Store. Skilled in merchandising and quality assurance, with a knack for strategic selling and relationship building. Excelled in process optimization and team coaching, contributing to significant efficiency improvements and fostering robust supplier and customer relations.
Overview
34
34
years of professional experience
Work History
Retail
Animal House Pet Store
10.2021 - Current
Improved brand visibility through effective merchandising and display setups at retail locations.
Increased salon revenue by upselling services and retail products effectively.
Maintained a well-organized stockroom, ensuring easy access to products for retail staff.
Streamlined store operations for increased efficiency, incorporating staff training on best practices in retail management.
Weight Master
West Island Cotton Growers
10.2016 - 12.2022
Reduced errors in weight measurements by performing routine audits of data entry processes and verifying recorded information against physical weights.
Developed strong relationships with suppliers, vendors, and customers through clear communication channels that fostered trust and dependability in our services provided as Weight Masters.
Maintained comprehensive knowledge of industry trends and advancements in weighing technologies, bringing innovation into daily operations where applicable.
Ensured proper documentation for all transactions, resulting in improved record-keeping and compliance.
Improved communication between departments by ensuring clear documentation of weight measurements and related information was accessible when needed.
Assisted with service ticket generation.
Maintained scale area to offer clean and presentable work area.
Received incoming shipments and inspected items for specifications compliance.
Operated scale to weigh materials and vehicles according to policy.
Checked loads to identify contents and unauthorized or highly regulated materials.
Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
Quality Control Inspector
Ptab
06.2016 - 10.2021
Communicated with production team members about quality issues.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Inspected incoming and outgoing materials for accuracy and quality.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Performed visual inspections and non-destructive tests where appropriate.
Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Collaborated with production staff to establish and meet quality standards
Completed precise measurements using special tools.
Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
Developed and maintained comprehensive quality documentation, facilitating easier compliance with regulatory standards.
Conducted regular training sessions for new hires on quality control standards and procedures, ensuring team proficiency.
Office Coordinator
Ritz Carlton Buckhead
07.1999 - 09.2021
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Tracked records, filed documents, and maintained communication between clients to manage office activities.
Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Quality Control Inspector
F&t Farms
09.1990 - 08.1998
Communicated with production team members about quality issues.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Inspected incoming and outgoing materials for accuracy and quality.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Performed visual inspections and non-destructive tests where appropriate.
Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Completed precise measurements using special tools.
Evaluated components and final products against quality standards and manufacturing specifications.
Collaborated with production staff to establish and meet quality standards
Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Education
High School Diploma -
Riverdale High School
Riverdale, CA
06.1998
Skills
Merchandising
Languages
Spanish
Full Professional
Timeline
Retail
Animal House Pet Store
10.2021 - Current
Weight Master
West Island Cotton Growers
10.2016 - 12.2022
Quality Control Inspector
Ptab
06.2016 - 10.2021
Office Coordinator
Ritz Carlton Buckhead
07.1999 - 09.2021
Quality Control Inspector
F&t Farms
09.1990 - 08.1998
High School Diploma -
Riverdale High School
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