An extremely devoted individual with a stellar background in administrative tasks seeking a position that will allow me to utilize my skills, knowledge and obtain experience in my field of work.
Overview
23
23
years of professional experience
Work History
Care Coordinator
Right at Home
01.2021 - Current
Staffer
Interview/Hire
Update credentials
Daily operations of the office
Oversee scheduling of caregivers
Recruiter 20-50 cold calls daily
Consultations
Create care plans for clients
Conduct home safety evaluations
Post new job ads daily
New Client charts
Maintain office supplies
Data entry
Live Scan - Backgrounds
Audit Client/Caregivers files
On Call
Answer Phones, Scan and Fax
Make Interview packs
Bank deposits
Clear care software
Wellsky PC software
Caregiver when needed
Attend Healthcare events for seniors
Birthday cards and balloons for clients
Office Coordinator
T&T Staffing
03.2016 - 10.2020
Verify all documentation/ Data entry
Background checks/Drug Screens
Maintain all personal & Track all staff credentials
API/CTM software
Payroll
General office support including faxing, copying & mailing and answering phones On call
Audit charts
Maintain electronic and hard copy filing system
Prepare documents including correspondence, reports and emails
Scheduling
Receive and direct visitor's
Maintain office supplies
Accept all other office duties and responsibilities
Staffer
Recruiter
Office Coordinator
Reliant Home healthcare Service's
03.2012 - 06.2015
Answer the phone and routes calls to the appropriate staff member
Coordinates the order of all medical supplies and office supplies. When the order is received, it is matched against the invoice and what was ordered.
Mails to physician, follow-up and tracks all orders and 485's.
Verify all documentation matches route sheets.
Develop a schedule for each new patient.
Mail patient satisfaction surveys monthly.
Assists in the notifications of staff about meetings and in-services.
Participate in administrative/ staff meetings as required.
Assist staff in the procurement and documentation of supplies required for patient care.
Maintain all Personal/Contracted employee files.
General office support including copying, faxing and mailing.
Coordination of filing room: filing patient notes and charts, preparing new patient charts, auditing charts and obtaining charts upon request.
Log mailing and receipt of MD Orders, 485's and Open Evaluations.
Track patient census, re-certifications, hospital transfers and discharges.
Prepare Open/Eval packs, keeping a sufficient supply on hand.
Organize the front desk and keep general office professional and tidy.
Accept and perform other duties and responsibilities.
Inform the Director of Nursing of patient care issues.
Track all staff credentials, follow-up with staff
Service Coordinator
Addus Healthcare
02.2008 - 08.2011
Verify patient demographic information while maintaining confidentiality for all patients served.
Conduct home visits
Maintain contact with referral entity Evaluates staff performance
Utilize multiple databases and insurance websites to obtain and verify staff demographics auto insurance
Assist leadership in assuring confidentiality is maintained and HIPAA compliance is adhered to with all activities including those surrounding "classified" patients. Assist in the training of new employees.
Maintain a positive attitude while interacting with patients.
Follow department procedures to notify leadership
Ability to work over-time hours including occasional Saturday's.
Process payroll within structured time constraints
Maintain/organize clients files
Compile and complete daily, weekly and monthly reports as requested
Coordinates client and staff schedules through cell Trak monitoring keeping within guidelines
Billing Clerk
Physician Rx Management Incorporation
04.2007 - 07.2007
Verification process of insurance coverage
Billing and collections
Maintain document/file accuracy based on company standards
Maintain organized clients files
Front Office Management
LOBUE LASER & EYE MEDICAL CENTERS
02.2002 - 02.2003
Maintain organized clients files
Coordinates clients schedules
Conducts telephone contact of clients satisfaction
Gather complete and accurate data for the verification process of insurance coverage