Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosemary Garcia

Summary

An extremely devoted individual with a stellar background in administrative tasks seeking a position that will allow me to utilize my skills, knowledge and obtain experience in my field of work.

Overview

23
23
years of professional experience

Work History

Care Coordinator

Right at Home
01.2021 - Current
  • Staffer
  • Interview/Hire
  • Update credentials
  • Daily operations of the office
  • Oversee scheduling of caregivers
  • Recruiter 20-50 cold calls daily
  • Consultations
  • Create care plans for clients
  • Conduct home safety evaluations
  • Post new job ads daily
  • New Client charts
  • Maintain office supplies
  • Data entry
  • Live Scan - Backgrounds
  • Audit Client/Caregivers files
  • On Call
  • Answer Phones, Scan and Fax
  • Make Interview packs
  • Bank deposits
  • Clear care software
  • Wellsky PC software
  • Caregiver when needed
  • Attend Healthcare events for seniors
  • Birthday cards and balloons for clients

Office Coordinator

T&T Staffing
03.2016 - 10.2020
  • Verify all documentation/ Data entry
  • Background checks/Drug Screens
  • Maintain all personal & Track all staff credentials
  • API/CTM software
  • Payroll
  • General office support including faxing, copying & mailing and answering phones On call
  • Audit charts
  • Maintain electronic and hard copy filing system
  • Prepare documents including correspondence, reports and emails
  • Scheduling
  • Receive and direct visitor's
  • Maintain office supplies
  • Accept all other office duties and responsibilities
  • Staffer
  • Recruiter

Office Coordinator

Reliant Home healthcare Service's
03.2012 - 06.2015
  • Answer the phone and routes calls to the appropriate staff member
  • Coordinates the order of all medical supplies and office supplies. When the order is received, it is matched against the invoice and what was ordered.
  • Mails to physician, follow-up and tracks all orders and 485's.
  • Verify all documentation matches route sheets.
  • Develop a schedule for each new patient.
  • Mail patient satisfaction surveys monthly.
  • Assists in the notifications of staff about meetings and in-services.
  • Participate in administrative/ staff meetings as required.
  • Assist staff in the procurement and documentation of supplies required for patient care.
  • Maintain all Personal/Contracted employee files.
  • General office support including copying, faxing and mailing.
  • Coordination of filing room: filing patient notes and charts, preparing new patient charts, auditing charts and obtaining charts upon request.
  • Log mailing and receipt of MD Orders, 485's and Open Evaluations.
  • Track patient census, re-certifications, hospital transfers and discharges.
  • Prepare Open/Eval packs, keeping a sufficient supply on hand.
  • Organize the front desk and keep general office professional and tidy.
  • Accept and perform other duties and responsibilities.
  • Inform the Director of Nursing of patient care issues.
  • Track all staff credentials, follow-up with staff

Service Coordinator

Addus Healthcare
02.2008 - 08.2011
  • Verify patient demographic information while maintaining confidentiality for all patients served.
  • Conduct home visits
  • Maintain contact with referral entity Evaluates staff performance
  • Utilize multiple databases and insurance websites to obtain and verify staff demographics auto insurance
  • Assist leadership in assuring confidentiality is maintained and HIPAA compliance is adhered to with all activities including those surrounding "classified" patients. Assist in the training of new employees.
  • Maintain a positive attitude while interacting with patients.
  • Follow department procedures to notify leadership
  • Ability to work over-time hours including occasional Saturday's.
  • Process payroll within structured time constraints
  • Maintain/organize clients files
  • Compile and complete daily, weekly and monthly reports as requested
  • Coordinates client and staff schedules through cell Trak monitoring keeping within guidelines

Billing Clerk

Physician Rx Management Incorporation
04.2007 - 07.2007
  • Verification process of insurance coverage
  • Billing and collections
  • Maintain document/file accuracy based on company standards
  • Maintain organized clients files

Front Office Management

LOBUE LASER & EYE MEDICAL CENTERS
02.2002 - 02.2003
  • Maintain organized clients files
  • Coordinates clients schedules
  • Conducts telephone contact of clients satisfaction
  • Gather complete and accurate data for the verification process of insurance coverage

Education

High school -

Corona

Medical Office Management - undefined

Skadron College

Skills

  • Excel
  • McKesson
  • Scheduling
  • Multi-line
  • Bilingual
  • Payroll
  • Visit rack
  • Shift Wise
  • Indeed
  • Clear Care
  • Wellsky PC
  • Guardian
  • AgingCare
  • Caring
  • API/CTM
  • Staffer Link
  • Outlook
  • Word
  • Intermedia Unite
  • People fluent
  • Adapt
  • Clear Care

Timeline

Care Coordinator

Right at Home
01.2021 - Current

Office Coordinator

T&T Staffing
03.2016 - 10.2020

Office Coordinator

Reliant Home healthcare Service's
03.2012 - 06.2015

Service Coordinator

Addus Healthcare
02.2008 - 08.2011

Billing Clerk

Physician Rx Management Incorporation
04.2007 - 07.2007

Front Office Management

LOBUE LASER & EYE MEDICAL CENTERS
02.2002 - 02.2003

Medical Office Management - undefined

Skadron College

High school -

Corona
Rosemary Garcia