Rosemary Gould
Silverhill,USA
Summary
Analytical Customer-Focused Delivery Professional experienced in managing logistics and ensuring quality service. Enhanced service efficiency through real-time communication and swift problem-solving to meet customer needs. Committed to continuous learning and fostering positive relationships within teams.
Overview
9
9
years of professional experience
Work History
Spark Delivery Driver
Walmart
Fairhope, AL
2026.01 - Current
- Managed delivery schedules to ensure timely service.
- Delivered groceries to customers efficiently and safely.
- Communicated with customers regarding delivery status and updates.
Digital Personal Shopper
Walmart
Robertsdale, USA
2025.07 - 2026.01
- Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
- Utilized technology for real-time communication with customers regarding order updates or substitutions.
- Collaborated with store staff to quickly locate items, streamlining order fulfillment and delivery processes.
- Handled customer inquiries promptly and professionally, building positive relationships that encouraged repeat business.
Potter
Self-employeed
Silverhill, Alabama
2023.09 - 2025.11
- Created unique pottery pieces using hand-building techniques.
- Developed personalized glazing methods for diverse ceramic finishes.
- Managed kiln operations, ensuring proper temperature control and firing schedules.
- Developed social media strategies to enhance brand visibility and engagement.
- Engaged with followers to build community and foster customer relations.
Nanny
Private Family Home
Fairhope, USA
2022.03 - 2025.06
- Provided attentive, nurturing care to ensure safety and well-being of children at all times.
- Ensured safety and well-being of children through attentive and nurturing care at all times.
- Created stimulating educational environments by planning age-appropriate activities, including arts and crafts.
- Coordinated schedules for school drop-offs, extracurricular activities, and appointments to optimize daily routines.
- Oversaw care for three children, from infants to teenagers, over three years, fostering a supportive environment.
Merchandise & Service Coordinator
Ulta Beauty
Daphne, USA
2020.03 - 2021.11
- Directed stock management operations, focusing on incoming merchandise handling, shelf restocking, and shrinkage oversight.
- Conducted job interviews and mentored junior employees to meet operational and sales objectives.
- Analyzed sales reports to improve sales performance and reinforce inventory control.
Corporate Partnerships Intern
CARE USA
Atlanta, USA
2019.08 - 2019.12
- Researched corporate partnerships aligned with CARE values, identifying collaborative opportunities for impact.
- Drafted project summaries highlighting corporate initiatives addressing poverty in communities.
- Designed look-book for awards dinner, enhancing connections beyond company borders.
- Participated in coworker meetings and interviews to strengthen working relationships, enhancing collaboration.
Hostess
Big Daddy's Grill
Fairhope, USA
2017.04 - 2017.08
- Greeted customers while maintaining friendly and professional demeanor.
- Managed customer seating across nine dining sections to optimize flow.
- Oversaw dining rooms to ensure seating availability, maintain safety, and assess guest satisfaction.
Education
High School Diploma -
Fairhope High School
Fairhope, ALSome College (No Degree) - Political Science, Psychology
University of South Alabama
Mobile, ALSkills
- Driving skills
- Customer relations
- Office software
- Retail management
- Merchandising strategies
- Delivery logistics
- Interview skills
- First aid knowledge
- Social media marketing
- Creative problem-solving
- Childcare expertise
Timeline
Spark Delivery Driver
Walmart
2026.01 - Current
Digital Personal Shopper
Walmart
2025.07 - 2026.01
Potter
Self-employeed
2023.09 - 2025.11
Nanny
Private Family Home
2022.03 - 2025.06
Merchandise & Service Coordinator
Ulta Beauty
2020.03 - 2021.11
Corporate Partnerships Intern
CARE USA
2019.08 - 2019.12
Hostess
Big Daddy's Grill
2017.04 - 2017.08
High School Diploma -
Fairhope High School
Some College (No Degree) - Political Science, Psychology
University of South Alabama