Results-driven professional with a background in customer service and volunteer roles. Skilled in problem-solving and effective communication, contributing to seamless team dynamics and enhanced service delivery.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Chick-fil-A Team Member
Chick-fil-A
Atlanta, GA
06.2026 - Current
Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
Engaged customers in friendly conversations while taking orders, enhancing overall dining experience and promoting positive business image.
Prepared food items according to Chick-fil-A quality and safety standards.
Collaborated with team members to ensure smooth operational flow during shifts.
Maintained cleanliness and organization of workstations and dining areas.
Supported inventory management and restocking supplies to maintain efficient operation and product availability.
Reference: kimberlydelarosa10@gmail.com
Guest Service Volunteer
Emory University Hospital
Atlanta, GA
06.2025 - 07.2025
Welcomed guests at the main entrance, ensuring a friendly and professional atmosphere.
Assisted patients and visitors with directions and information throughout the hospital.
Supported staff by managing incoming calls and relaying important messages promptly.
Engaged in training sessions to learn about hospital services and improve guest interactions.
Collaborated with fellow volunteers to streamline service delivery for hospital visitors.
Reference: mia.ramirez@emoryhealthcare.org
Youth Soccer Coach Volunteer
St. Pius X Catholic High School
Atlanta, GA
06.2024 - 06.2024
Mentored players to foster personal growth and athletic development through guidance on leadership, teamwork, and discipline.
Developed training sessions focused on skill development and teamwork.
Promoted sportsmanship and fostered positive team environment by modeling respectful behavior on and off field.
Enhanced player behavior by consistently modeling respect and discipline along with implementing disciplinary interventions.
Developed strong communication channels with parents, providing regular updates on player progress and addressing concerns promptly.
Reference: sschmitt@spx.org
Education
Bachelor of Science - Medical Biology
University of South Florida
Tampa, FL
05-2030
High School Diploma -
St. Pius X Catholic High School
Atlanta, GA
05-2026
Skills
Customer service
Team collaboration
Teamwork
Effective communication
Time management
Problem solving
Fast learning
Leadership development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Honor Roll 2022-2026
Most Improved Player(SPX women's varsity soccer)- 2023