Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Rosemary Herrera

Forest Park,GA

Summary

Results-driven professional with a background in customer service and volunteer roles. Skilled in problem-solving and effective communication, contributing to seamless team dynamics and enhanced service delivery.

Overview

2
2
Languages
2
2
years of professional experience

Work History

Chick-fil-A Team Member

Chick-fil-A
Atlanta, GA
06.2026 - Current
  • Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
  • Engaged customers in friendly conversations while taking orders, enhancing overall dining experience and promoting positive business image.
  • Prepared food items according to Chick-fil-A quality and safety standards.
  • Collaborated with team members to ensure smooth operational flow during shifts.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Supported inventory management and restocking supplies to maintain efficient operation and product availability.

Reference: kimberlydelarosa10@gmail.com

Guest Service Volunteer

Emory University Hospital
Atlanta, GA
06.2025 - 07.2025
  • Welcomed guests at the main entrance, ensuring a friendly and professional atmosphere.
  • Assisted patients and visitors with directions and information throughout the hospital.
  • Supported staff by managing incoming calls and relaying important messages promptly.
  • Engaged in training sessions to learn about hospital services and improve guest interactions.
  • Collaborated with fellow volunteers to streamline service delivery for hospital visitors.

Reference: mia.ramirez@emoryhealthcare.org

Youth Soccer Coach Volunteer

St. Pius X Catholic High School
Atlanta, GA
06.2024 - 06.2024
  • Mentored players to foster personal growth and athletic development through guidance on leadership, teamwork, and discipline.
  • Developed training sessions focused on skill development and teamwork.
  • Promoted sportsmanship and fostered positive team environment by modeling respectful behavior on and off field.
  • Enhanced player behavior by consistently modeling respect and discipline along with implementing disciplinary interventions.
  • Developed strong communication channels with parents, providing regular updates on player progress and addressing concerns promptly.

Reference: sschmitt@spx.org

Education

Bachelor of Science - Medical Biology

University of South Florida
Tampa, FL
05-2030

High School Diploma -

St. Pius X Catholic High School
Atlanta, GA
05-2026

Skills

  • Customer service
  • Team collaboration
  • Teamwork
  • Effective communication
  • Time management
  • Problem solving
  • Fast learning
  • Leadership development

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Honor Roll 2022-2026
  • Most Improved Player(SPX women's varsity soccer)- 2023

Affiliations

  • Spanish Honor Society- Service Hour Executive
  • Beta Club
  • Concorde Fire Soccer Club- captian
  • Service Club
  • Diverse Student Union
  • Emory University Volunteer- completed 28 hours
  • SPX women's soccer volunteer coach

Timeline

Chick-fil-A Team Member

Chick-fil-A
06.2026 - Current

Guest Service Volunteer

Emory University Hospital
06.2025 - 07.2025

Youth Soccer Coach Volunteer

St. Pius X Catholic High School
06.2024 - 06.2024

Bachelor of Science - Medical Biology

University of South Florida

High School Diploma -

St. Pius X Catholic High School
Rosemary Herrera