Rosemary Hurtt
Summary
Dynamic General Manager of Operations at Five Star Investments, recognized for driving revenue growth and enhancing customer satisfaction through strategic partnerships and proactive communication. Expert in operations management and staff development, fostering high-performing teams while overseeing budgets and logistics to achieve organizational goals. Committed to continuous improvement and operational excellence.
Overview
9
9
years of professional experience
Work History
General Manager of Operations
Five Star Investments
12.2015 - Current
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
High School Diploma -
John Jay
Hopewell Junction, NYSkills
- Operations management
- Staff development
- Business analysis
- Logistics management
- Inventory management
- Customer service
- Schedule management
- Budget oversight
Timeline
General Manager of Operations
Five Star Investments
12.2015 - Current
High School Diploma -
John Jay