ROSEMARY JORDAN
North Charleston,SC
Summary
Adept at delivering compassionate care and achieving superior patient outcomes, my tenure at Trident Hospital honed my skills in emergency response and patient assessment. Demonstrating a blend of clinical judgment and empathy, I've led teams to reduce medication errors significantly and improve patient satisfaction scores, embodying a commitment to excellence in nursing. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
RN
Palmetto Lowcountry Behavioral Health
01.2023 - 03.2024
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
RN Supervisor
Wellpath
01.2019 - 08.2022
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Facilitated smooth transitions of care for patients between departments or facilities by maintaining clear communication channels with all stakeholders involved.
- Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
RN Supervisor
CCHO
04.2017 - 08.2022
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Led quality improvement projects aimed at enhancing overall patient outcomes within the department through close collaboration with multidisciplinary teams.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
Office Manager/RN Case Manager
Vital Care EMS
11.2014 - 04.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
RN/Rapid Resonse/Registered Nurse House Supervisor
Trident Hospital
02.2000 - 06.2013
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
PCT
Trident Hospital
02.1991 - 02.2000
- Enhanced PCT trainee skills by developing comprehensive simulation exercises and hands-on practice sessions.
- Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
- Promoted a culture of excellence within the PCT program by setting high expectations for both academic achievement and professional conduct among students.
- Mentored PCT students, providing individualized guidance and support to help them achieve their career goals.
Education
Associate of Science - Nursing
Trident Technical College
Charleston, SC12.1999
Skills
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Discharge Planning
- Pediatric Advanced Life Support
- Medication and IV administration
- Direct Patient Care
- Patient Assessment
- Medication Administration
- Patient Monitoring
- Physical assessments
- Staff Supervision
- Care Plan Development
- HIPAA Education
- EMR / EHR
- Wound Care
- Cardiac Care
- Intravenous therapy
- Acute care expertise
- Advanced Cardiac Life Support (ACLS) certification
- Telemetry monitoring
- Emergency Care
- Administering immunizations
- Emergency Response
Certification
- Licensed RN - 2000-2023
- Nursing Degree
Timeline
RN
Palmetto Lowcountry Behavioral Health
01.2023 - 03.2024
RN Supervisor
Wellpath
01.2019 - 08.2022
RN Supervisor
CCHO
04.2017 - 08.2022
Office Manager/RN Case Manager
Vital Care EMS
11.2014 - 04.2017
RN/Rapid Resonse/Registered Nurse House Supervisor
Trident Hospital
02.2000 - 06.2013
PCT
Trident Hospital
02.1991 - 02.2000
Associate of Science - Nursing
Trident Technical College
- Licensed RN - 2000-2023
- Nursing Degree
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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