Rosemary Lopez
Conroe
Summary
Seeking office position where my skills can be utilized and expanded.
Strong ability to multi-task, organized, and dependable. Type 40wpm. Bilingual: English/Spanish
Overview
20
20
years of professional experience
Work History
Childcare Center Director
The Learning Experince
02.2015 - Current
- Managed budgetary allocations effectively, minimizing unnecessary expenses while ensuring adequate resources for center operations.
- Maintained accurate record-keeping systems to track student progress, attendance, health information, and other pertinent data efficiently.
- Oversaw compliance with state licensing regulations, maintaining up-to-date knowledge of requirements and addressing any areas needing improvement promptly.
- Implemented safety procedures and protocols to maintain a secure environment for both children and staff members.
- Adapted staffing schedules to accommodate fluctuating enrollment numbers, maintaining appropriate child-to-staff ratios while optimizing resource allocation.
- Conducted thorough performance evaluations for staff members, identifying areas of growth and providing constructive feedback for continuous improvement.
- Mentored new hires during onboarding process, facilitating smooth integration into the childcare center team dynamics.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Attended approved training and continuing education courses to maintain certifications.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Managed program paperwork and child records to comply with state requirements.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Stayed current on guidelines to maintain compliant program operations.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
Medical Office Manager
ABL Home Health Services Inc.
04.2010 - 05.2013
- Check Insurance eligibility
- Developed close working relationships with front office and back office staff.
- Contacting patient to verify information
- Oversaw accounting, budgeting, and financial reporting.
- Contacting physicians
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Transmit oasis
- Insurance Pre-authorization
- Therapy Referrals
- Physical Therapy Logs
- Physician order log
- Medicaid billing (molina, unitedhealthcare, Amerigroup, Texas Medicaid)
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Consulted with healthcare professionals on business decisions.
- Managed 16 employees with various personalities and from different cultures for large 6-physician practice.
Childcare Giver
A Young Adventure
02.2007 - 04.2010
- Planning monthly calendars
- Organizing daily activates
- Kept records of individual children
- Organize healthy safe, welcoming environment
- Developing good relationships with families/ caregivers
Medical Assistant
Chiropractor Clinic
08.2009 - 11.2009
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Beauty Advisor
Walgreen’s
09.2005 - 05.2006
- Greet customers
- Close register
- Organize and kept area clean
- Referring products to customers
Education
Medical Office Specialist -
Texas School of Business
Houston, Texas11.2009
University of Phoenix
Phoenix, Arizona01.2009
Ashworth College
Norcross, Georgia01.2008
High school diploma -
Lamar High school
Richmond, TX05.2006
Skills
- Data Entry
- Typing
- Answering Phone Lines
- Office Equipment
- Filing
- Internet Explorer
- Kinnser software
- Microsoft office
- Excel
- Child development
- Staff management
- Teamwork and collaboration
- Time management
- Goal setting
Medical Skills
- Medical Billing/Coding (CPT, ICD-9)
- Scheduling
- Pre-Authorizations
Timeline
Childcare Center Director
The Learning Experince
02.2015 - Current
Medical Office Manager
ABL Home Health Services Inc.
04.2010 - 05.2013
Medical Assistant
Chiropractor Clinic
08.2009 - 11.2009
Childcare Giver
A Young Adventure
02.2007 - 04.2010
Beauty Advisor
Walgreen’s
09.2005 - 05.2006
University of Phoenix
Ashworth College
High school diploma -
Lamar High school
Medical Office Specialist -
Texas School of Business
Similar Profiles
SANNOYEE ROYSANNOYEE ROY
NA at Projects ExperinceNA at Projects Experince
Syed Shoeb AhmedSyed Shoeb Ahmed
GM. Merchandising at Experince Clothing Co. Ltd.GM. Merchandising at Experince Clothing Co. Ltd.
Nicole FigueroaNicole Figueroa
Babysitter at ExperinceBabysitter at Experince