Rosemary Ortiz
Colorado Springs,CO
Summary
Dynamic and compassionate professional with a proven track record at Amazon, adept in adaptive learning and relationship building. Excelled in mentoring and enhancing learning experiences, while also providing exceptional patient care at Home Care Assistance of El Paso County. Skilled in collaborative learning and problem-solving, consistently achieving positive outcomes in team-oriented environments. Personable Learning Ambassador with a solid background in providing support and assistance to my peers and leaders. Dedicated to helping colleagues succed by engaging associates to safe and effective working procedures and providing one-on-one guidance to help build strong organizational skills.
Overview
5
5
years of professional experience
Work History
Learning Ambassador
Amazon
Colorado Springs, CO
12.2021 - Current
- Assisted in hands on training of new associates to enhance overall learning experiences for new hires.
- Served as a mentor on the floor, providing guidance and support for my fellow Cos 5 associates.
- Cross Trained for Problem Solve, Hazwaste, GTDR, Water Spider, Splitter and Container Build
- Recieving and sorting packages to assure they arrive to the customers by initial promise date.
Inhome Care Assistant
Home Care Assistance of El Paso County
Colorado Springs, CO
08.2019 - 12.2021
- Developed strong relationships with patients'' families, providing guidance on how they could best assist their loved ones throughout the caregiving journey.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
- Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
G.E.D -
Mitchell High School
Colorado Springs, CO10.2023
Skills
- Adaptive Learning
- Peer Mentoring
- Learning Styles
- Collaborative learning
- Problem-Solving
- Teamwork and Collaboration
- Team Player
- Attention to Detail
- Relationship Building
Timeline
Learning Ambassador
Amazon
12.2021 - Current
Inhome Care Assistant
Home Care Assistance of El Paso County
08.2019 - 12.2021
G.E.D -
Mitchell High School