Rosemary Pierce
Chicago,IL
Summary
Compassionate and adaptable caregiver with over 9 years of experience in patient care and support. Proven ability to develop meaningful relationships with clients, coordinate care effectively, and ensure dignity and independence in daily living activities.
Overview
28
28
years of professional experience
Work History
Homecare Provider
State of Illinois Department of Rehabilitation Service DORS
Chicago, IL
03.2016 - 01.2026
- Provided personalized care and support for individuals with disabilities, enhancing quality of life.
- Assisted clients in daily living activities, promoting independence and dignity.
- Developed and maintained strong relationships with clients to ensure effective communication and trust.
- Coordinated transportation needs for clients, ensuring timely access to medical appointments and services.
Bus Attendant
Richlee Vans Incorporated
Chicago Ridge, IL
03.2008 - 02.2011
- Ensured passenger safety and comfort during transit operations.
- Assisted drivers with boarding and deboarding processes for efficient service.
- Maintained cleanliness and organization of vehicles to enhance passenger experience.
- Monitored compliance with safety regulations and company policies consistently.
Seasonal Civil Divisikon Cler
Clerk of the Circuit Court of Cook County
Chicago, IL
06.2010 - 07.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Administrative Assistant
Robert Morris College
Orland Park, IL
08.2004 - 04.2005
- Coordinated administrative tasks to enhance office efficiency and streamline communication.
- Managed scheduling and calendar for faculty, optimizing meeting times and resource allocation.
- Developed filing systems that improved document retrieval speed and accuracy across departments.
- Assisted in budget preparation by compiling financial documents and tracking expenses meticulously.
Receptionist/ Kelly Temporary Service
Cosmopolitan Textile Rental
Chicago, IL
03.2004 - 05.2004
- Managed front desk operations, ensuring efficient customer service and seamless communication between departments.
- Coordinated appointment scheduling, optimizing staff availability and enhancing client satisfaction.
- Assisted in processing incoming and outgoing mail, maintaining organized records for efficient retrieval.
- Implemented office supply inventory management, reducing costs while ensuring adequate stock levels.
- Developed standard operating procedures for daily tasks, improving workflow efficiency across the front office team.
Operations Clerk II
Bank One
Chicago, IL
05.1998 - 11.2003
- Processed customer transactions efficiently, ensuring compliance with banking regulations.
- Maintained accurate records of daily operations and reconciled discrepancies promptly.
- Assisted in training new staff on operational procedures and banking software usage.
- Coordinated communication between departments to streamline workflow and enhance service delivery.
- Implemented process improvements that increased accuracy in transaction processing.
- Delivered prompt and accurate assistance on various operational matters such as account updates, transaction inquiries, dispute resolution – elevating customer experience levels significantly during interactions.
Education
No Degree - Medical Billing And Coding Certification
Rasmussen University
06-2025
BBA - Business Management
Robert Morris College
Orland Park , IL12-2005
Associate of Applied Science - Accounting
Richard J. Daley College
Chicago, IL12-1998
No Degree - Accounting Certificate
Cortez W. Peters Business College
Chicago12-1989
Skills
- Compassionate caregiving
- Patient care
- Meal preparation
- Housekeeping
Accomplishments
Outstanding Achievement Awards
- Presidents Honors List
- Internship- Discovery through Imagination Daycare Center
- Share Your Sole Foundation
Work Preference
Location Preference
On-SiteTimeline
Homecare Provider
State of Illinois Department of Rehabilitation Service DORS
03.2016 - 01.2026
Seasonal Civil Divisikon Cler
Clerk of the Circuit Court of Cook County
06.2010 - 07.2010
Bus Attendant
Richlee Vans Incorporated
03.2008 - 02.2011
Administrative Assistant
Robert Morris College
08.2004 - 04.2005
Receptionist/ Kelly Temporary Service
Cosmopolitan Textile Rental
03.2004 - 05.2004
Operations Clerk II
Bank One
05.1998 - 11.2003
No Degree - Medical Billing And Coding Certification
Rasmussen University
BBA - Business Management
Robert Morris College
Associate of Applied Science - Accounting
Richard J. Daley College
No Degree - Accounting Certificate
Cortez W. Peters Business College