Rosemary Riccio-Hunter
Palm Springs,CA
Summary
Hospitality professional with a background in upscale food and beverage service, private events, ticketing, and property management. Brings strong guest service, event coordination, POS and payment handling, vendor support, and compliance awareness to fast-paced settings that depend on smooth operations and consistent client satisfaction.
Overview
29
29
years of professional experience
Work History
Ticketing Attendant & Sales Merchandise
The Dinah- Dinah Shore Weekend
01.2023 - Current
- Checked in and ticketed guests for large-scale events, ensuring smooth entry and positive guest experiences.
- Authorizing purchases and processing payments for purchases.
- Conducted security checks for guests at various events across multiple properties, maintaining safety and compliance.
Server
F-10 Catering
Palm Springs, California
02.2024 - 05.2026
- Served guests at F-10 Catering events with prompt, professional table service.
- Qualified leader in the operation of service
- Coordinated with kitchen staff on timing, orders, and special requests.
Server
Private Chef Catering
01.2021 - 01.2024
- Served customized menus for private events and individual clients, focused on high-quality ingredients and presentation.
- Coordinated with guests to understand dietary preferences and special requests.
- Provided exceptional customer service and adapted to last-minute changes efficiently.
- Assisted in the transportation of materials and supplies to ensure an efficient service.
- Lead in the set up and break-down of service.
Property Manager
Walker Land Co.
01.2022 - 01.2023
- Oversaw operations of residential properties and estates, event coordination, maintenance, and tenant relations.
- Conducted property inspections, managed repairs, and ensured property and event compliance with regulations.
- Coordinated with vendors for large events on-site including food, beverage and rentals.
- Coordinated with vendors and contractors to address maintenance issues and improvements directly to property owners.
Lead Banquet Server
New Leaf Catering
01.2019 - 01.2023
- Provide high-quality service at various events, including weddings, private parties, and Coachella Valley Music & Arts Festival.
- Set up, serve, and clean up event areas, ensuring a seamless guest experience.
- Collaborate with kitchen and event staff to meet client specifications and resolve issues promptly.
- Manage multiple tables and maintain high standards of professionalism and hospitality in representation of the company.
Restaurant & Room Service Server
Viceroy Hotel
01.2009 - 01.2012
- Up-scale dining and food and beverage programs
- Served high-end clientele
- Accurately took and processed food and beverage orders using POS systems, ensuring timely and correct delivery.
- Delivered food and drinks to tables & room service, checking for guest satisfaction and addressing any special requests or concerns.
- Managed cash and credit transactions, processed payments, and handled billing accurately.
- Maintained cleanliness and organization of dining areas and service stations, adhering to sanitation standards.
- Collaborated with kitchen and bar staff to ensure efficient service and seamless operation.
- Resolved guest complaints and issues professionally, escalating to management when necessary.
- Promoted daily specials, new menu items, and upsold additional items to enhance guest experience and increase sales.
- Assisted with setup and breakdown of special events, ensuring high-quality service throughout.
- Followed hotel and restaurant policies, including safety regulations and customer service standards.
Licensed Agent
Farmer's Insurance
01.1998 - 01.1999
- Promoting and selling personal health & car insurance.
Education
General associate degree studies -
College of the Desert
Palm Desert, California01-1993
Science & Italian Studies
New Paltz University
New York01-1979
High School Diploma -
Sacred Heart High School
Yonkers, New York01-1975
Skills
- Customer Service: Excellent communication skills with a focus on providing outstanding guest experiences
- Event Coordination: Experience in managing and executing successful events and catering functions
- Property Management: Proficient in vendor and maintenance coordination, and private event management
- Culinary Expertise: Knowlege in many culinary styles, food preparation, and presentation
- Problem-Solving: Effective at resolving issues quickly and efficiently to guest's and company's satisfaction
- Attention to Detail: Strong organizational skills and meticulous in maintaining high standards
Personal Information
Title: Private Event Server
Timeline
Server
F-10 Catering
02.2024 - 05.2026
Ticketing Attendant & Sales Merchandise
The Dinah- Dinah Shore Weekend
01.2023 - Current
Property Manager
Walker Land Co.
01.2022 - 01.2023
Server
Private Chef Catering
01.2021 - 01.2024
Lead Banquet Server
New Leaf Catering
01.2019 - 01.2023
Restaurant & Room Service Server
Viceroy Hotel
01.2009 - 01.2012
Licensed Agent
Farmer's Insurance
01.1998 - 01.1999
General associate degree studies -
College of the Desert
Science & Italian Studies
New Paltz University
High School Diploma -
Sacred Heart High School