Rosemary Willingham
Atlanta,GA
Summary
Dynamic professional with extensive hands-on experience in client engagement and a proven ability to navigate complex challenges. Recognized for strong problem-solving skills and a proactive approach, ensuring tailored support for clients from diverse backgrounds. Known for adaptability, creativity, and a results-oriented mindset, consistently guiding families through difficult times while making meaningful contributions to their goals. Possesses exceptional leadership and public speaking abilities, enhancing the overall client experience and fostering trust.
Overview
13
13
years of professional experience
Work History
Family Service & Preneed Counselor
Lincoln FamilyGroup (Cemertery Services)
Atlanta, GA
06.2017 - 12.2025
- Developed and maintained web applications using JavaScript and React.
- Collaborated with cross-functional teams to deliver high-quality software solutions.
- A leading provider of innovative solutions in the tech industry.
- Promoted to Senior Software Engineer in 2022.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Passionate about learning and committed to continual improvement.
Insurance Agent
MassMutual
Atlanta, GA.
01.2013 - 03.2017
- Crafted and executed customized insurance strategies to address diverse client requirements.
- Conducted comprehensive policy reviews, ensuring compliance and accuracy in coverage details.
- Educated clients on insurance products to enhance understanding and satisfaction.
- Streamlined application processes, improving turnaround times for policy approvals.
- Established and maintained positive client relationships by delivering outstanding customer service and regular communication.
- Developed tailored insurance solutions to meet diverse client needs.
- Networking three events per week to establish new clients and knowledge.
Education
Master of Science - Counseling Studies Integrative Project
Capella University
Minneapolis, MN03-2014
Bachelor of Science - Business Leadership Administration
Shorter College
Rome, GASkills
- Strong verbal communication
- Conduct aftercare follow-ups
- Effective organization
- Driven individual
- Engaging presentation skills
- Effective leadership
- Provide mentorship
Languages
English (Fluent)
Interests
Community Engagement and Advocacy
- Getting involved in local advocacy groups to promote positive change in the community
- Animal Welfare Advocacy
- Environmental Stewardship
Timeline
Family Service & Preneed Counselor
Lincoln FamilyGroup (Cemertery Services)
06.2017 - 12.2025
Insurance Agent
MassMutual
01.2013 - 03.2017
Bachelor of Science - Business Leadership Administration
Shorter College
Master of Science - Counseling Studies Integrative Project
Capella University