Rosemary Alaere Oghor
Fort Worth,Texas
Summary
A people focused professional with over 12 years’ experience delivering excellent customer service in . Experienced in diligently and effectively planning and executing projects. I am a strong team player, able to lead or work alongside others, yet able to work on my own initiative. A versatile and resilient individual, I also pick up new programs with ease.
Overview
23
23
years of professional experience
Work History
TRAVEL CONSULTANT
COLLOGH INT’L SERVICES LTD
12.2015 - Current
- In charge of Sales and Marketing with Customer Service delivery as the focus.
SENIOR CABIN CREW
VIRGIN ATLANTIC AIRWAYS
06.2007 - 10.2015
- Provided excellent and professional customer service while ensuring the safety of all guests
- Represented the company with a friendly and expert attitude whilst going the extra mile and exceeded customer in-flight expectations and experiences
- Assertively ensured the safety and security of the passengers, crew and aircraft
- Certified first responder with medical equipment and procedure training, like CPR and childbirth.
CABIN CREW
03.2003 - 06.2007
- Provided excellent and professional customer service while ensuring the safety of all guests
- Represented the company with a friendly and expert attitude whilst going the extra mile and exceeded customer in-flight expectations and experiences
- Assertively ensured the safety and security of the passengers, crew and aircraft
- Certified first responder with medical equipment and procedure training, like CPR and childbirth.
CABIN EXECUTIVE
CAPITAL AIRLINES
Lagos, Nigeria
04.2001 - 10.2002
- Provided First Class customer service
- Executed Safe Work Practice to provide a safe environment for all on-board
- Understood, anticipated and delivered the highest level of service to all passengers, timely and effectively
- Informed and guided passengers ensuring proper compliance of safety procedures in emergency situations.
marketing manager
digi prints international
12.2002
- Ensured timely performance
- Client sourcing
- Managed client accounts
- Managed team building and motivation.
Education
B.A. (Hons.) Public Administration -
Federal University of Abuja
06.1998
Skills
- Excellent Oral and written communication skills
- MS Office Suite
- Customer relations and management
- Problem Solving and Conflict Resolution
- Leadership
- Poised under pressure
- Adaptability
Timeline
TRAVEL CONSULTANT
COLLOGH INT’L SERVICES LTD
12.2015 - Current
SENIOR CABIN CREW
VIRGIN ATLANTIC AIRWAYS
06.2007 - 10.2015
CABIN CREW
03.2003 - 06.2007
marketing manager
digi prints international
12.2002
CABIN EXECUTIVE
CAPITAL AIRLINES
04.2001 - 10.2002
B.A. (Hons.) Public Administration -
Federal University of Abuja
Similar Profiles
Mary ClearyMary Cleary
Assistant Manager Special Events at Resorts Int’lAssistant Manager Special Events at Resorts Int’l
Candace AlleyCandace Alley
Technology Solutions Manager at Int’l Center For Addiction & Recovery EducationTechnology Solutions Manager at Int’l Center For Addiction & Recovery Education
Mahmoud EssaMahmoud Essa
Branch Manager at Havana Int’l Resources Agency Co. Iligan BranchBranch Manager at Havana Int’l Resources Agency Co. Iligan Branch