Wendy Wallace
Miami,FL
Summary
Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated professional offering Bachelor's in Management Studies. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Travel Consultant
American Express
Sunrise, FL
08.2019 - 02.2024
- Provided customers with detailed information about travel destinations and packages.
- Developed customized travel plans to meet customer needs and preferences.
- Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
- Resolved any issues related to travel plans and services.
- Assisted customers in making changes to existing itineraries or canceling trips.
Insurance Agent
Liberty National Life Insurance Company
FL
04.2018 - 07.2018
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
Fleet Manager
Kiuki Tours & Transportation
Montego Bay
04.2015 - 03.2017
- Monitored budget expenses to ensure compliance with company guidelines.
- Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
- Conducted regular vehicle inspections to identify potential problems or issues.
- Coordinated with vendors for parts ordering, repairs and services.
- Reviewed driver logs for accuracy and compliance with regulations.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
- Created reports on vehicle utilization, mileage tracking and other metrics as needed.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
Turn Around Coordinator
Virgin Atlantic Airways
Montego Bay
05.2006 - 03.2015
- Organized, coordinated and monitored all activities associated with turnaround projects.
- Analyzed project data to identify areas of improvement and develop strategies for optimal efficiency.
Education
BACHELOR'S IN MANAGEMENT STUDIES - Business Administration And Management
UNIVERITY OF THE WEST INDIES
Montego Bay07-2014
Skills
- Excellent research analysis
- Logistics support
- Excellent quantitative skills
- Excellent written & oral skills
- Documentation preparation
- Relationship Management
Certification
- Certificate in project management
References
References available upon request.
Timeline
Travel Consultant
American Express
08.2019 - 02.2024
Insurance Agent
Liberty National Life Insurance Company
04.2018 - 07.2018
Fleet Manager
Kiuki Tours & Transportation
04.2015 - 03.2017
Turn Around Coordinator
Virgin Atlantic Airways
05.2006 - 03.2015
BACHELOR'S IN MANAGEMENT STUDIES - Business Administration And Management
UNIVERITY OF THE WEST INDIES
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