Rosenie Charles
Orlando,FL
Summary
Dynamic Merchandise Assistant at JCPenney with expertise in merchandise planning and brand awareness. Proven ability to enhance store aesthetics and foster customer loyalty through exceptional service. Skilled in POS systems and pricing strategy, consistently resolving issues with a friendly demeanor to drive repeat business and improve sales performance.
Overview
2026
2026
years of professional experience
Work History
Merchandise Assistant
JCPenney
2006 - Current
- Organized racks and shelves to enhance store aesthetics and promote merchandise effectively.
- Handled cash transactions accurately while adhering to company policies.
- Developed strong customer relationships, encouraging repeat business and loyalty.
- Managed returns, exchanges, and refunds in compliance with store policy.
- Prepared merchandise for sales floor by pricing and tagging items promptly.
- Assisted customers in locating products and checking inventory at other locations.
- Maintained professionalism during high-stress situations, resolving issues calmly.
- Engaged customers through exceptional service, addressing concerns promptly.
Education
Miami Edison
Miami, FLSkills
- Brand awareness
- POS systems
- Merchandise planning
- Pricing strategy
- Pricing and shelf labeling
- Friendly and outgoing
- Stock replenishment
- Retail sales professional
Timeline
Merchandise Assistant
JCPenney
2006 - Current
Miami Edison
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