ROSETTA BOYDSTON
Plano,TX
Summary
Certified Scrum Master with extensive experience guiding cross-functional teams in Agile environments. Proven track record of facilitating seamless project execution while fostering a culture of collaboration and innovation. Strong communication and problem-solving skills consistently drive project success and enhance stakeholder satisfaction. Committed to continuous improvement and delivering high-quality results in fast-paced settings.
Overview
35
35
years of professional experience
2
2
Certification
Work History
Senior Professional Product
Gainwell Technologies (formerly DXC, HPE, HP, EDS)
Conway, AR
08.2006 - 02.2026
- Implemented Agile framework to streamline project execution and improve delivery times.
- Mentored13 team members in Scrum practices, fostering a culture of continuous improvement.
- Collaborated with stakeholders to align project goals with business objectives, enhancing overall project success.
- Facilitated daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Mentored junior Scrum Masters, fostering best practices and enhancing team agility.
- Collaborated with Business Analysts in eliciting user requirements for new features or enhancements to existing functionality.
- Managed project timelines and identified potential roadblocks to ensure on-time delivery of high-quality products.
- Developed and maintained IVR software applications to improve user experience and functionality.
Developer
InterVoice Inc.
Dallas, TX
08.1998 - 03.2006
- Engineered and implemented IVR software solutions to optimize user experience and operational efficiency.
Implementation Specialist
Integrated Medical System
Dallas, TX
04.1994 - 08.1998
- Implemented electronic health record systems across multiple client facilities, enhancing operational efficiency while training end‑users to ensure smooth transitions and optimal system utilization.
IT Specialist
Presbyterian Hospital of Plano
Plano, TX
01.1991 - 04.1994
- Installed, configured, and maintained software applications on Windows systems. Provided technical support and training to staff on new software applications and systems.
Education
Bachelor's of Business Administration - Business Data Processing
Stephen F. Austin State University
Nacogdoches, TX, US12-1989
Skills
- Agile methodologies
- Project management using Waterfall
- Lean principles
- Scrum methodology
- Excellent communication
- Organizational skills
- Team collaboration
- Coaching and mentoring
- Friendly, positive attitude
Certification
- Scaled Agile
- SAFe Scrum Master
Timeline
Senior Professional Product
Gainwell Technologies (formerly DXC, HPE, HP, EDS)
08.2006 - 02.2026
Developer
InterVoice Inc.
08.1998 - 03.2006
Implementation Specialist
Integrated Medical System
04.1994 - 08.1998
IT Specialist
Presbyterian Hospital of Plano
01.1991 - 04.1994
Bachelor's of Business Administration - Business Data Processing
Stephen F. Austin State University