Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Rosetta Jean

Summary

I would be a great fit for the job. I'm very professional serious about my job. My customer service is outstanding and ill always put customers and my job first. I've worked for almost 12 years and I have never fail at any job.

Overview

10
10
years of professional experience

Work History

Package Scanner/Loader and Unloader

Fedex
Kansas city
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cashier Helper

Chicken Express
10.2015 - 02.2016

I worked with money real well. I was a car hop, cook and trainer. i was in school and work full time hours

  • Met customer needs through polite, friendly and attentive service.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained new cashier team members in customer service and money handling processes.
  • Worked with other associates to support cashiers and management needs.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Removed trash, swept, and mopped floors for professional appearance.

Management Assistant

Braums
03.2016 - Current

I am loyal worker for braums for almost 8 years. I’ve been a manger 3 times started as a shift manager for a year then got promoted too assistant manager worked for 2 years went back down to full time then became morning shift manger for a year. My first promotion my manager saw i can run a shift with no problems or complaints from customers or crew members. My second promotion i was an assistant manager to where my head boss trusted me with money and also inventory.

  • Maintained inventory stock for fresh market items and hot food items, placing orders when necessary.
  • Created and updated records and files to maintain document compliance.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Conducted research to assist with routine tasks and special projects.

Cashier Team Lead

Chuck E Cheese
10.2014 - 02.2015
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Led cashiers and associates in providing thoughtful customer service.
  • Maintained stock to meet expected customer demand.
  • Educated employees on register use, merchandising, and customer service.
  • Checked personal identifications during alcohol and tobacco sales.

Pharmacy Technician

Walgreen's Pharmacy
11.2023 - Current
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Education

High School Diploma -

Lawton High School
Lawton, OK

Skills

  • Paperwork Drafting
  • Relationship Building
  • Supply Restocking

Timeline

Package Scanner/Loader and Unloader

Fedex
09.2024 - Current

Pharmacy Technician

Walgreen's Pharmacy
11.2023 - Current

Management Assistant

Braums
03.2016 - Current

Cashier Helper

Chicken Express
10.2015 - 02.2016

Cashier Team Lead

Chuck E Cheese
10.2014 - 02.2015

High School Diploma -

Lawton High School
Rosetta Jean