Rosetta Townes
Raleigh,NC
Summary
Dynamic Team Lead with a proven track record at Walmart, excelling in coaching and mentoring to enhance team performance. Expert in fostering customer focus and driving performance improvement. Recognized for creating a nurturing and safe environment at Faith Assembly Child Development, with a keen eye on achieving excellence through both hard and soft skills.
Overview
7
7
years of professional experience
Work History
Team Lead
Walmart
03.2020 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Teaching Assistant
Faith Assembly Child Development
01.2018 - 03.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Education
Associate of Applied Science - Medical Assitant
Wake Technical Community College
Raleigh, NC06.2025
Central Sterile Processing Technician - Certified Sterile Processing Technician
Wake Tech Community College
Raleigh, NC06.2024
Associate of Arts - Biblical Studies
Safe Haven Interdenominational Bible College
Zebulon, NC06.2022
High School Diploma -
Penn Foster Career School
Scranton, PA06.2021
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
Timeline
Team Lead
Walmart
03.2020 - Current
Teaching Assistant
Faith Assembly Child Development
01.2018 - 03.2020
Associate of Applied Science - Medical Assitant
Wake Technical Community College
Central Sterile Processing Technician - Certified Sterile Processing Technician
Wake Tech Community College
Associate of Arts - Biblical Studies
Safe Haven Interdenominational Bible College
High School Diploma -
Penn Foster Career School
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