Rosetta Whack-Coleman
Cameron,NC
Summary
Enthusiastic Human Services Worker motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems
Overview
8
8
years of professional experience
3
3
Certification
Work History
Patient Care Technician
Firsthealth Hospital (Ried Heart Center)
Pinehurst, NC
04.2020 - Current
- Organized medical charts for patients by assembling new admission pages and adding appropriate pages in EPIC.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Social Worker
Villiage Green Health And Rehabilitation
Fayetteville, NC
06.2019 - 09.2019
- Established and nurtured key relationships with community members to form valuable partnerships.
- Presented clinical documentation and observations to interdisciplinary team.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Explained medical care options to help families make informed healthcare decisions.
- Developed Functional Behavioral Assessment and Positive Behavioral Intervention Plan to identify cause of problem behavior, formulate strategies to address behavior and teach new behavioral skills.
Social Work Intern
Universal Healthcare And Rehab
Lillington, NC
01.2018 - 09.2018
- Assisted Task Supervisor with medical records reviews to facilitate improved performance and quality assurance.
- Attended over 400 hours of meetings, conferences and training courses to advance professional knowledge of social work.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Explained medical care options to help families make informed healthcare decisions.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
Education
Bachelor of Science - Social Work
Fayetteville State University
Fayetteville, NC05.2018
Associate of Science - Human Services
Central Carolina Community College
Sanford, NC05.2015
Skills
- Patient services
- Culturally-competent care
- Medical Records Management
- Infection Control Standards
- Patient Assessments
- Observing responses
- Discharge Planning
- Multi-Tasking
- Organization Skills
- Rehabilitation
- Insurance Verification
- Scheduling
- Customer Service Skills
- Policies And Procedures
Certification
Certified Nursing Assistant I & II
Basic Life Support
Monitor Technician
Timeline
Patient Care Technician
Firsthealth Hospital (Ried Heart Center)
04.2020 - Current
Social Worker
Villiage Green Health And Rehabilitation
06.2019 - 09.2019
Social Work Intern
Universal Healthcare And Rehab
01.2018 - 09.2018
Bachelor of Science - Social Work
Fayetteville State University
Associate of Science - Human Services
Central Carolina Community College
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