Rosevelt Swain
Frederick,MD
Summary
Assisted teams in achieving project goals through dedication and hard work. Supported colleagues by adapting to various tasks and environments. Quickly learned new skills to enhance team performance.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Uber Eats
Frederick, MD
02.2023 - Current
- Delivered orders efficiently, ensuring timely service and customer satisfaction.
- Navigated routes using GPS technology for optimal delivery times.
- Communicated with customers to confirm details and address concerns promptly.
- Maintained vehicle cleanliness and safety standards for operational readiness.
- Implemented feedback mechanisms to enhance service quality and customer experience.
- Coordinated with restaurant partners to streamline order processes and reduce delays.
- Monitored traffic patterns to adjust routes, improving overall delivery efficiency.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Sales Associate/Facilities
Sheetz
Frederick, MD
08.2022 - 09.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing, and styling.
- Provided accurate information about products, prices, and services.
- Built relationships with customers to encourage repeat business.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Maintained the cleanliness of the store environment including floors, windows, and displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Answered store and merchandise questions and led customers to the wanted items.
- Recommended merchandise to customers based on needs and preferences.
- Computed purchases and received and processed cash or credit payments.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Sweep and mop floors, hallways, lobbies, restrooms, offices and other areas.
- Dust furniture, walls, machines and equipment.
- Clean windows, glass partitions and mirrors using soapy water or other cleaners, sponges and squeegees.
- Maintain all janitorial equipment in a safe working condition.
- Operate mechanical floor scrubbers for thorough cleaning of large areas.
Renovation/Construction Helper
Castillo Construction
Frederick, Maryland
01.2013 - 01.2019
- Inspect building for damages and defects to report for repair.
- Stocked, sanitized, cleaned and inspected restrooms.
- Dry Wall : Heavy Lifting : Installation of Hardwood floors : Carpet Laying
At Home
Self
Bunker Hill, WV
09.2013 - 09.2017
- At Home Dad : Performed all household duties, including: meal planning, budgeting, home maintenance : Arrangement of outside activities, football, cheerleading, soccer, and some coaching : Created a fun, engaging atmosphere for learning
UPS Driver Helper
UPS
Frederick, Maryland
01.2012 - 01.2013
- Lifting packages up to seventy pounds : Quickly delivered packages door to door : Assisted Driver : Help Organize packages in delivery truck
Store Clerk
Joan Fabrics
Westminster, Maryland
01.2011 - 01.2012
- Receiving goods and stocking : Setup Displays : Check Prices, and bagged items, and help load in car : Greet people entering the store
Warehouse/Driver Assistant
A Grand Event
Gaithersburg, Maryland
01.2008 - 01.2011
- Load and Unload trucks/Fork Lifting : Traveled to set up tents and Equipment for Events : Cleaned and maintained warehouse
Education
GED - Facilities Maintenance Helper
West Virginia Job
Skills
Leveraged advanced computer skills to enhance operational efficiency
Assisted users in navigating Windows 11 features and functionalities Supported teams in utilizing Microsoft Office applications for document creation and data management Provided troubleshooting assistance for software-related issues
Executed software loading procedures to ensure system readiness
Executed installation and troubleshooting of hardware components
Facilitated clear communication among team members through verbal and written methods Supported project documentation by creating concise reports and presentations Assisted in conveying information effectively to stakeholders
Assisted in driving product sales through effective customer engagement strategies Supported team members in achieving sales targets by providing necessary resources Contributed to maintaining product knowledge to enhance customer interactions
Cultivated in-depth product knowledge to enhance customer interactions
Executed comprehensive problem-solving strategies to address complex challenges
Executed cash register operations with precision and efficiency
Timeline
Delivery Driver
Uber Eats
02.2023 - Current
Sales Associate/Facilities
Sheetz
08.2022 - 09.2023
At Home
Self
09.2013 - 09.2017
Renovation/Construction Helper
Castillo Construction
01.2013 - 01.2019
UPS Driver Helper
UPS
01.2012 - 01.2013
Store Clerk
Joan Fabrics
01.2011 - 01.2012
Warehouse/Driver Assistant
A Grand Event
01.2008 - 01.2011
GED - Facilities Maintenance Helper
West Virginia Job