Roshan Samuel
Bangalore
Summary
Dynamic individual with hands-on experience in CPQ Operations (Master Data Management) and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
Data Steward
London Stock Exchange Group - Data & Analytics
2022.12 - Current
- Developed and maintained comprehensive data dictionaries for clear understanding of data elements.
- Resolved critical data issues within tight deadlines, preventing potential business disruptions or delays in decision-making processes.
- Collaborated with cross-functional teams to ensure data integrity and consistency across systems.
- Supported migration projects by cleansing and validating datasets prior to integration into new systems.
- Working with CPQ stakeholders across the organization to implement and adhere to changes made in the system concerning products.
- Addressing OMS queries for CPQ-related issues at a product level and helping fix errors at the product level.
- Working with CPQ stakeholders across the organization to implement changes in the system and adhere to these rules for future tasks.
- Involved in UAT testing for JIRA implementation.
Order Management Specialist
London Stock Exchange Group - Data & Analytics
2018.10 - 2022.12
- Instrumental in providing appropriate data to sales team and other relevant teams
- Good knowledge in our billing application SAP
- Acting as an intermediary for client and third-party data providers to get the necessary documents signed from both the parties to have appropriate approvals in place and to provide permissions
- Navigation in service now, Siebel, Salesforce and Salesforce lightning and managing the order process for select products; this includes entering orders into specialist Permissioning (Siebel CRM application and Salesforce) or electronic fulfillment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround time and with accuracy
- Understand and follow the SOX compliance policy of the company
- Generating invoices and handling billing corrections/modifications through our billing tool SAP
- Setting the right expectations with stakeholders
- Conducting occasional sessions on process updates and also providing knowledge transfer trainings for the APAC region
- Training and mentoring new joiners in the team virtually due to the COVID pandemic.
Education
Bachelors of Business Administration -
Indian Academy Degree College
07.2018
Skills
- Dedicated
- Service-Focused
- Microsoft Excel (Intermediate)
- Good Written and verbal communication skills
- Data Quality Management
- Data Validation
- Data Migration
- Data Governance
- Master Data Management
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Excellent Communication
- Decision-Making
Hobbies and Interests
- Music - playing and listening
- Drummer
- Like to teach - Have experience in taking music classes for kids during college days
- Gaming
- Car/Bike enthusiast
Timeline
Data Steward
London Stock Exchange Group - Data & Analytics
2022.12 - Current
Order Management Specialist
London Stock Exchange Group - Data & Analytics
2018.10 - 2022.12
Bachelors of Business Administration -
Indian Academy Degree College
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