Roshan Johns Mathew

• Provide fast, friendly, and knowledgeable service for routine questions and service complaints.

• Support customer service goals and enhanced relations through friendly, knowledgeable answers.

• Cashing Register activities including scanning, processing cash, check, debit, credit cards and coupons.

• Addressed inquiries, resolve customer complaints, and manage customer relations.

· Training new employees in customer service, annual inventory, and general store operations.

Accomplishments:

Employee of Month in May 2022 for extraordinary customer care.

• Participated in Swatch Bharat Abhya program which involved regularly cleaning and maintaining classrooms, school grounds and housing colonies within the campus.

• Volunteered in Red Cross Blood Donation Camp every year.

• Conducted various cleanliness awareness programs in rural areas.

• Organized environmental awareness camp for school children. Distributed over 300 saplings to promote forestation.