David Walton
Crownpoint,IN
Summary
Ever since I embarked on my journey to explore potential career paths, the field of medicine has consistently stood out to me as the most meaningful and fulfilling pursuit. My desire to become a doctor is deeply rooted in a combination of personal experiences, a passion for science, and a profound commitment to making a positive impact on the lives of others. One of the driving forces behind my decision is a genuine and unwavering desire to help people. Witnessing the challenges that individuals face when navigating health issues has ignited a sense of compassion within me. I am drawn to the idea of playing a pivotal role in alleviating suffering, providing care, and contributing to the overall well-being of my community. My fascination with the intricacies of the human body and the dynamic field of medicine has fueled my academic and intellectual pursuits. The prospect of continuous learning, staying abreast of cutting-edge medical advancements, and applying that knowledge to diagnose and treat patients captivates me. I am eager to embrace the intellectual challenges that a career in medicine presents. Furthermore, the idea of job stability and security in the medical profession aligns with my long-term goals. I recognize the importance of a stable career that not only provides personal fulfillment but also offers opportunities for growth and professional development. Beyond personal fulfillment, I am motivated by the opportunity to have a lasting impact on society. I aspire to contribute to public health initiatives, address health disparities, and actively engage in the broader healthcare landscape. The prospect of being a catalyst for positive change in the lives of individuals and communities is a driving force in my pursuit of a medical career. In conclusion, my decision to become a doctor is a culmination of my passion for helping others, my fascination with the field of medicine, the pursuit of intellectual challenges, the appeal of job stability, and the desire to make a meaningful impact on society. I am committed to dedicating my skills, knowledge, and compassion to the service of others and am excited about the prospect of contributing to the noble profession of medicine.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreens
Crown Point, IN
05.2023 - Current
- Upheld quality control policies and procedures to increase customer satisfaction.
- Compiled daily sales reports for management review.
- Excelled in exceeding daily credit card application goals.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Followed up with customers after purchase to ensure satisfaction.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Strengthened customer retention by offering discount options.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Reviewed account and service histories to identify trends and resolve issues.
- Promoted brand and marketing campaigns to create interest with customer.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Performed additional duties as assigned by management team.
Education
Bachelor of Science - Biology: Health Science
Purdue University Calumet
Hammond, IN05-2027
High School Diploma -
Merrillville High School
Merrillville, IN05-2023
Skills
- Clerical Support
- Point of Sale Systems
- Team Collaboration
- Customer Support
- Appointment Scheduling
- Tactful and Diplomatic
- Stock Replenishment
- Sales Closing
- Software Troubleshooting
- Guest Services
- Complaint Handling
- Product Knowledge
- Account Updating
- Negotiation
- Employee Management
- Complex Problem-Solving
- Laboratory Experiments
- Sample Testing
- Presenting at Conferences
- Monitoring Procedures
- Research Proficiency
- Writing Scientific Papers
- Sampling Processes
- Research Background
- Writing Reports
- Animal Evaluation
- Budget Management
- Member Support
- Strength Training
- Exercise Program Design
- Service Marketing
- Physical Conditioning
- Activity Planning
- Health and Wellness
- Human Anatomy Expertise
- Leadership Skills
- Youth Athletic Training
- Strength and Conditioning
- Group and Individual Instruction
- Motivational
- Process Improvement
- Inventory Control
Affiliations
- Honors Society
- Honors College
- Track and Field
- Community Service
- Cross Country
- Robotics Club
- Electrical Intern
- Youth Group
- Pick-Up basketball
Accomplishments
- All Semi-State (cross country) 2023
- All Sectional (cross country) 2021-2023
- All Regional (cross country) 2021-2023
- Honor Roll 2020-2023
- Top 10% in class 2023
- Presidential Award 2023
- Most Valuable Player (cross country) 2023
- Leadership (cross country) 2022
- Most Improved (cross country) 2021
- Most Likely to be Pastor Award 2019
- 6 Letter Varsity Winner
Timeline
Customer Service Associate
Walgreens
05.2023 - Current
Bachelor of Science - Biology: Health Science
Purdue University Calumet
High School Diploma -
Merrillville High School
Similar Profiles
Britany-Jo MastermanBritany-Jo Masterman
Pharmacy Operations Manager at WalgreensPharmacy Operations Manager at Walgreens
Paul FergusonPaul Ferguson
Team Supervisor at WalgreensTeam Supervisor at Walgreens
Whitney FieldsWhitney Fields
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens
Stefan Carter Jr.Stefan Carter Jr.
Stocker at WalgreensStocker at Walgreens
Amory SantiagoAmory Santiago
Sandwich Artist at SubwaySandwich Artist at Subway