Roshanna Phillips
Jamaica,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
Work History
Patient Care Associate
Mercy Hospital Medical Center
Rockville Centre, NY
10.2023 - Current
- Provided compassionate care and support to patients in various units, ensuring comfort and well-being.
- Assisted nursing staff with daily activities, promoting efficient workflow within patient care teams.
- Monitored vital signs and documented changes, contributing to accurate patient assessments and reporting.
- Educated patients on treatment plans and procedures, enhancing understanding and compliance with care protocols.
- Trained new staff in best practices for patient care, fostering a knowledgeable and efficient team environment.
- Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
- Maintained clean, safe, and well-organized patient environment.
- Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
Senior Certified Nursing Assistant
NYU Langone Hospital - Brooklyn
Brooklyn, NY
08.2022 - 07.2023
- Carried out day-day-day duties accurately and efficiently.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Facilitated personal hygiene management, feeding and ambulation.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Medical Office Assistant
Northwell Health Physician Partners
01.2022 - 03.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Perform basic laboratory testes.
- Recording symptoms and updating medical histories.
- Greeting patients and there families.
- Perform Holter monitors and Nuclear Stress Test and regular exercise stress test.
- Record vital signs.
- Explain treatment procedures to patients.
- Get Pre- Authorization for procedures such as Echo, Nuclear test, CTA, CATH and etc.
- Book CATH procedure at the hospital.
Medical Assistant
Premier Cardiology Consultants
07.2021 - 11.2021
- Obtained client medical history, including medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained all prescribed laboratory testing.
- Place Zywie, Holter and Sleep Apnea.
- Prep Patients for Echo stress and Nuclear Stress test.
- Perform Intellewave and PVR.
- Refill patient medications.
Medical Assistant
Lazare Urology
05.2019 - 07.2020
- Collect Cytology Specimens
- Collect Urine Sample for Testing
- Assist with prostate biopsies
- Assist with circumcisions, Penile biopsy and Vasectomies
- Handling Incoming Calling
- Maintaining and Reordering Office and Exam Room Supplies
- Removing Stitches and Changing Bandages, When Necessary
- Taking Patients Vital Signs (i.e Blood Pressure, Temperature, Height, Weight and Oxygen Level)
- Performing Urodynamics
- Changing Foley Catheters
Medical Assistant
Queens Cardiac Care
01.2018 - 05.2019
- Collected and documented patient medical information such as blood pressure and weight
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
SUPERVISOR
FOOD JUNGLE SUPERMARKET
07.2014 - 08.2018
- Assist customers and cashiers by providing information on products
- After one year, was prompted to supervisor (count petty cash, full out incident reports, monitor what's going on in store.)
Education
Diploma -
ALLEN SCHOOL oF HEALTH SCIENCES
Jamaica, NY03-2018
High School Diploma -
QUEENS GATEWAY TO HEALTH AND SCIENCES SECONDARY HIGH SCHOOL
Jamaica, NY06-2014
Skills
- Certified Medical Assistant
- Resuscitation (CPR)
- Health Insurance Verification
- Patient Treatment
- Electrocardiogram (EKG/ ECG)
- EMR/ EHR
- Phlebotomy
- Patient/ Family Education and Instruction
- HIPPA
- Pharmacy Relations
- Check-In and Check-Out Procedures
- Completing Insurance Forms
- Examination Preparation
- Routine Laboratory Testing
- Monitoring Fluids
- Documenting Behaviors
- Preforming Pre-Authorizations
Timeline
Patient Care Associate
Mercy Hospital Medical Center
10.2023 - Current
Senior Certified Nursing Assistant
NYU Langone Hospital - Brooklyn
08.2022 - 07.2023
Medical Office Assistant
Northwell Health Physician Partners
01.2022 - 03.2023
Medical Assistant
Premier Cardiology Consultants
07.2021 - 11.2021
Medical Assistant
Lazare Urology
05.2019 - 07.2020
Medical Assistant
Queens Cardiac Care
01.2018 - 05.2019
SUPERVISOR
FOOD JUNGLE SUPERMARKET
07.2014 - 08.2018
Diploma -
ALLEN SCHOOL oF HEALTH SCIENCES
High School Diploma -
QUEENS GATEWAY TO HEALTH AND SCIENCES SECONDARY HIGH SCHOOL