Roshaun Cummings
1243 Papaya Circle,Davenport,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RaceTrac
Shift Manager
Fort Lauderdale, FL
03.2023 - 06.2024
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Walmart
Crew Member
Orlando, FL
03.2021 - 12.2023
- Consistency achieved 97% of a great customer service satisfaction score.
- Boosted store sales by 15% through effective upselling and cross-selling of products.
- Managed challenging customer situations, resulting in a 38% decrease in escalations.
Panera Bread
Shift Manager
Orlando, FL
04.2016 - 02.2021
- Conducted testing of software and systems to ensure quality and reliability.
- Achieved cost-savings by developing functional solutions to problems.
- Updated and maintained databases with current information.
Education
High School Diploma -
Olympia High School
Windermere08-2018
Sunridge Middle School
Winter Garden, FL03-2015
Skills
- Cash Handling
- Analytical Thinking and Skills
- Executive Team Leadership
- Managing Operations and Efficiency
- Staff Leadership
- Coaching and Mentoring
- Computer Assistance
- Maintenance & Repair
- Leadership
- Excellent Communication
Certification
- Serve Safe Certificate
- CPR / AED FIRST AID Certificate
- Basic Life Support ( BLS) Certificate
Languages
English
Native/ Bilingual
Timeline
RaceTrac
Shift Manager
03.2023 - 06.2024
Walmart
Crew Member
03.2021 - 12.2023
Panera Bread
Shift Manager
04.2016 - 02.2021
High School Diploma -
Olympia High School
Sunridge Middle School