Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Roshaun Cummings

1243 Papaya Circle,Davenport,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

RaceTrac

Shift Manager
Fort Lauderdale, FL
03.2023 - 06.2024
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Walmart

Crew Member
Orlando, FL
03.2021 - 12.2023
  • Consistency achieved 97% of a great customer service satisfaction score.
  • Boosted store sales by 15% through effective upselling and cross-selling of products.
  • Managed challenging customer situations, resulting in a 38% decrease in escalations.

Panera Bread

Shift Manager
Orlando, FL
04.2016 - 02.2021
  • Conducted testing of software and systems to ensure quality and reliability.
  • Achieved cost-savings by developing functional solutions to problems.
  • Updated and maintained databases with current information.

Education

High School Diploma -

Olympia High School
Windermere
08-2018

Sunridge Middle School
Winter Garden, FL
03-2015

Skills

  • Cash Handling
  • Analytical Thinking and Skills
  • Executive Team Leadership
  • Managing Operations and Efficiency
  • Staff Leadership
  • Coaching and Mentoring
  • Computer Assistance
  • Maintenance & Repair
  • Leadership
  • Excellent Communication

Certification

  • Serve Safe Certificate
  • CPR / AED FIRST AID Certificate
  • Basic Life Support ( BLS) Certificate

Languages

English
Native/ Bilingual

Timeline

RaceTrac

Shift Manager
03.2023 - 06.2024

Walmart

Crew Member
03.2021 - 12.2023

Panera Bread

Shift Manager
04.2016 - 02.2021

High School Diploma -

Olympia High School

Sunridge Middle School
Roshaun Cummings