Roshaun Norris
San Diego,CA
Summary
Dynamic Building Service Supervisor II with San Diego Unified School District, skilled in fostering employee engagement and problem-solving. Proven track record in staff training and task delegation, enhancing operational efficiency. Adept at managing safety protocols and maintaining high standards in facility management, ensuring a safe and welcoming environment for students and staff.
Overview
24
24
years of professional experience
Work History
Building Service Supervisor II
San Diego Unified School District
07.2016 - Current
- Establishing strong relationships with staff, student, and community , ensuring their needs are met and promoting long-term loyalty.
- Foster a culture of continuous improvement within the service team, encouraging open communication and collaborative problem-solving to overcome challenges.
- Assist with training and development of custodial staff and direct their work performance.
- Ensuring all safety protocols were followed, resulting in a safe working environment for employees and students.
- Manage indoor and outdoor environments; dust, chemicals, blood borne pathogens, variances in temperatures and equipment with moving parts in accordance with SDUSD policies.
- Compliant with the SDUSD policies and procedure guidelines for COVID-19.
- Coordinate the work of all custodians assigned to the school, developed, organize and assign work schedules.
- Monitor inventory, order and receive supplies. Restock supply rooms as needed.
Senior Crew Leader
San Diego Unified School District
09.2013 - 07.2016
- Collaborated with cross-functional teams to ensure seamless project execution and delivery.
- Streamlined operations by identifying areas for improvement and implementing necessary changes.
- maintained open lines of communication and addressing concerns promptly.
- Assume responsibility for the operation of the physical plant in the afternoon and evening hours at Lincoln High School.
- Assisted in the maintenance and sanitation of assigned areas of the school.
- Responsible for school event and classroom setups which included lifting, carrying, and maneuvering heavy objects.
- Knowledgeable in working with multiple machines and carpet extractors.
Custodian
San Diego Unified School District
01.2001 - 09.2013
- Maintained clean and comfortable environments in school buildings by vacuuming, cleaning windows, dusting, Sweeping, scrubbing, mopping, clean and apply finish to floors of rooms, hallways, stairs, and fire escape.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Moved furniture for cleaning and set up for special events.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Clean and dust walls, lockers, furniture and fixtures; clean chalkboards and whiteboards
- Wash and scrub toilets and other plumbing fixtures; wash windows sweep wall areas and blow down asphalt areas.
- Open school site, secure gates and all windows and doors .
Education
Grossmont College
El Cajon, CAHigh School Diploma -
Kearny High School
San Diego, CA01-1996
Skills
- Emotional intelligence
- Task delegation
- Outstanding prioritization skills
- Supervisory role experience
- Employee engagement
- Problem-solving
- Shipping and receiving
- Adaptability and flexibility
- Multitasking and organization
- Decision-making
- Complaint resolution
- Staff training
Timeline
Building Service Supervisor II
San Diego Unified School District
07.2016 - Current
Senior Crew Leader
San Diego Unified School District
09.2013 - 07.2016
Custodian
San Diego Unified School District
01.2001 - 09.2013
Grossmont College
High School Diploma -
Kearny High School
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