Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roshawn Whitley

Wyoming,Michigan

Summary

Dedicated Assistant Residential Program Manager with expertise in written and verbal communication. Skilled in developing training materials and monitoring compliance with regulatory standards, ensuring high-quality support for residents and staff.

Overview

2027
2027
years of professional experience

Work History

Assistant Residential Program Manager

Hope Network Neuro Rehab
Grand Rapids
02.2024 - Current
  • Coordinated daily operations for residential programs, enhancing service delivery and client satisfaction.
  • Developed training materials for staff, improving onboarding efficiency and knowledge retention.
  • Monitored compliance with regulatory standards, ensuring adherence to policies and procedures.
  • Currently monitor and assist resident personal spending
  • Reconciliation of resident funds along with as needed banking for residents
  • AFC Licensing paperwork annually
  • CARF Preparedness
  • Residential Safety Officer
  • Manages Credit Card monthly Billing
  • Creates Menus and shop's for home groceries
  • Residential Billing for resident appointments

Lead Rehab Tech

Hope Network Neuro Rehab
Grand Rapids, MI
07.2017 - 01.2024

Participated in continuing education opportunities to stay current on best practices within the field.

Managed multiple tasks efficiently while providing quality care services.

Provided safe and efficient patient transport to and from therapy services areas or recreational activities

Adapted quickly when faced with changes in unexpected circumstances

Performed administrative duties such as scheduling appointments, ordering supplies and maintaining client charts.

Utilized problem solving skills when addressing complex clinical situations

Provided direct patient care to individuals with physical, cognitive and or emotional disabilities in accordance with established treatment plans

Performed administrative duties to assist Program Manager and operation needs

Utilized precautions to promote safety for the folks we serve.

Food Manufacturing Line Leader

Agropur Ingredients
Grand Rapids, MI
2007 - 06.2012
  • Led daily operations for manufacturing line, ensuring adherence to safety protocols and quality standards.
  • Trained and mentored new team members on equipment operation and safety procedures.
  • Implemented process improvements that enhanced productivity and reduced waste in production line operations.
  • Controlled food costs and managed inventory.
  • Collaborated with quality assurance team to maintain product consistency and compliance with industry regulations.
  • Maintained high levels of cleanliness throughout work area, adhering to sanitation standards required for food manufacturing environments.
  • Prepared food items according to company standards, contributing to consistent product quality.

Line Lead

Elan Nutrition
Grand Rapids, MI
03.2002 - 09.2007
  • Supervised daily operations, ensuring adherence to safety and quality standards.
  • Trained and mentored team members on best practices and operational efficiency.
  • Streamlined production workflows, enhancing overall output and reducing downtime.
  • Implemented process improvements that increased productivity across the production line.
  • Assisted in training new employees and implementing procedural changes.
  • Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
  • Followed daily production schedules for organized and on-time deliveries.
  • Improved product quality with rigorous quality control checks.
  • Led weekly team meetings to discuss progress and address any issues, maintaining clear communication.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Education

High School Diploma -

Creston
Grand Rapids, MI
05-1995

Skills

  • Team management
  • Scheduling coordination
  • Positive working relationships
  • Written and verbal communication
  • Patient monitoring
  • Supporting residents and staffs daily needs

Timeline

Assistant Residential Program Manager

Hope Network Neuro Rehab
02.2024 - Current

Lead Rehab Tech

Hope Network Neuro Rehab
07.2017 - 01.2024

Line Lead

Elan Nutrition
03.2002 - 09.2007

Food Manufacturing Line Leader

Agropur Ingredients
2007 - 06.2012

High School Diploma -

Creston
Roshawn Whitley