Betty Gabriel
Jamaica,New York
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to diferent processes and drive company objectives. Resourceful and results-driven with a passion for growth and eciency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
8
8
years of professional experience
Work History
ASSISTANT RESIDENTIAL PROGRAM MANAGER
Quality Services For The Autism Community (QSAC)
Long Island, NEW YORK
12.2022 - Current
- Implemented quality assurance measures to ensure compliance with regulations governing residential programs
- Developed and implemented comprehensive residential program policies and procedures
- Conducted assessments to determine client's needs and develop individualized treatment plans accordingly
- Facilitated group activities that promoted positive behavior change among clients
- Monitored progress of clients through data collection and analysis as well as regular meetings with staff members
- Provided crisis intervention services when needed to stabilize client's emotional state
- Provided case management services such as referrals for additional services or assistance with obtaining housing or employment opportunities
- Ensured safety protocols were followed at all times within the residential program setting
- Assisted in developing strategies for addressing challenging behaviors exhibited by clients
- Determined need for facility maintenance and repair and notified appropriate personnel.
DIRECT SUPPORT PROFESSIONAL
Maranatha Human Services /AHRC
queens, NEW YORK
10.2019 - Current
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties
- Maintained accurate records of client data including incident reports, progress notes, treatment plans
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills
- Engaged in crisis intervention techniques when needed in order to de-escalate situations quickly and safely
- Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals.
SOCIAL WORK INTERN
Holliswood center
Jamaica, NEW YORK
01.2016 - 06.2017
- Demonstrated effective communication skills when working with individuals from diverse backgrounds and cultures
- Utilized referral networks and resources for clients in need of additional assistance
- Established an open dialogue between staff members about challenges encountered during casework activities
- Adhered to ethical standards established by state regulations governing social work practice
- Maintained records of patient case history and added detailed reports to database
- Connected patients to available community programs and events for further support and assistance
- Educated patients, caregivers and families about specific patient needs and treatment plans
- Interviewed clients to obtain social histories and assess intake needs.
Education
BACHELOR OF ARTS (B.A.) IN SOCIOLOGY/ PSYCHOLOGY -
York College
01.2023
ASSOCIATE IN ARTS (A.A.) IN HUMAN SERVICES -
Stella and Charles Guttman Community College
01.2017
Skills
- Time Management
- Policy Implementation
- Quality Assurance
- Stress Management
- Active Listening
- Regulatory Compliance
- Staff Supervision
- Team Management
- Effective Communication
- Case Management
- Organizational Skills
- Client Advocacy
- Staff Meeting Coordination
- Problem-Solving
Languages
Haitian Creole
References
References available upon request
Timeline
ASSISTANT RESIDENTIAL PROGRAM MANAGER
Quality Services For The Autism Community (QSAC)
12.2022 - Current
DIRECT SUPPORT PROFESSIONAL
Maranatha Human Services /AHRC
10.2019 - Current
SOCIAL WORK INTERN
Holliswood center
01.2016 - 06.2017
BACHELOR OF ARTS (B.A.) IN SOCIOLOGY/ PSYCHOLOGY -
York College
ASSOCIATE IN ARTS (A.A.) IN HUMAN SERVICES -
Stella and Charles Guttman Community College
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