Roshawnda Fountain
Charlotte,NC
Summary
A highly experienced Business Management Specialist with over 12 years of expertise in risk management, business operations, and strategic execution. Utilizing effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
12
12
years of professional experience
Work History
Business Risk Accountability Specialist
Wells Fargo
05.2018 - Current
- Partner with leadership to manage the fiscal cycle and resource allocation, ensuring business operations remain over 90% and under 96% KPI goals.
- Lead cross-functional business sessions, ensuring consistency and alignment across departments for strategic execution
- Prepare and present monthly and quarterly business review reports to senior leadership, focusing on operational health and financial performance
- Monitor and support compliance standards, ensuring the team adheres to all relevant regulatory requirements
- Collaborate with teams across departments to drive continuous improvement and optimize resource utilization
Senior IT Business Analyst-Consultant
Bank of America
01.2017 - 05.2018
- Gathered requirements, specifications to create business processes, and recommendations related to potential IT solutions
- Successfully transitioned a manual tracking system to automated process, increasing efficiency, accuracy, and improving time management by 40%
- Served as primary liaison between technical resources, divisions, and other departments to ensure the successful implementation and efficiency of deployed solutions
- Led data analysis efforts, developing interactive dashboards using Excel, SharePoint, and Power BI
Business Systems Analyst
HSBC Bank
07.2013 - 05.2016
- Supported the design and implementation of commercial loan systems, ensuring alignment with business requirements and operational goals
- Worked with cross-functional teams to troubleshoot and optimize systems, improving operational efficiency and supporting strategic business initiatives
- Prepared and presented detailed audit and operational reports, contributing to leadership decision-making and resource management
Education
Master of Science - Information Technology (Specialization -Information Security)
Capella University
Bachelor of Science - Information Technology
Kaplan University
Skills
- Budgeting
- Business Data Analytics
- Data Visualization
- Power BI Excel
- Strategic Planning,
- Execution, Risk Management
- Compliance
- Leadership Support
- Cross-Functional Collaboration
- Executive Presentations
- Cultural Initiatives
Timeline
Business Risk Accountability Specialist
Wells Fargo
05.2018 - Current
Senior IT Business Analyst-Consultant
Bank of America
01.2017 - 05.2018
Business Systems Analyst
HSBC Bank
07.2013 - 05.2016
Master of Science - Information Technology (Specialization -Information Security)
Capella University
Bachelor of Science - Information Technology
Kaplan University
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