Rosheen Rose
Bridgeport,CT
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Energetic dietary aide with several years of hands-on experience preparing and serving food to patients within healthcare facilities. Well-versed in sanitation and safety guidelines paired with in-depth knowledge of cooking and baking appliance operations. Successful multitasker possessing positive attitude and great sense of humor. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
1
1
Certification
6
6
years of professional experience
Work History
cashier
Cumberland Farms
westport, CT
08.2025 - 08.2026
- Operated Cumberland Farms POS register for fast, accurate customer transactions.
- Greeted customers and resolved questions with professional service.
- Verified age for tobacco, alcohol, and lottery purchases.
- Maintained clean counters, floors, and checkout areas at Cumberland Farms.
- Prepared coffee, fountain drinks, and packaged food items for customers.
- Balanced register drawer and reported discrepancies to shift supervisor.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Medical Assistant
DOCS URGENT CARE
Bridgeport, CT
10.2022 - 01.2025
- Prepared exam rooms and sanitized surfaces for patient visits in healthcare clinic.
- Collected vital signs and documented patient histories in electronic records.
- Assisted physicians with examinations, procedures, and treatment room setup.
- Scheduled appointments and coordinated patient flow across front and back office tasks.
- Supported patient communication and explained visit instructions with clear, calm language.
- Managed medical supplies and restocked treatment areas for daily operations.
- Trained new medical assistants on workflows, charting, and patient service standards.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Collected samples from patients for laboratory testing purposes.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Medical Assistant
AFC URGENT CARE
Bridgeport, CT
04.2023 - 05.2023
- Prepared exam rooms and sanitized surfaces for patient visits in healthcare clinic.
- Collected vital signs and documented patient histories in electronic records.
- Assisted physicians with examinations, procedures, and treatment room setup.
- Scheduled appointments and coordinated patient flow across front and back office tasks.
- Supported patient communication and explained visit instructions with clear, calm language.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Dietary Aide
Carolton Chronic Convalescent
Fairfield, CT
03.2022 - 09.2022
- Prepared patient meal trays following diet orders and food safety guidelines.
- Delivered meals to resident rooms and dining areas with courteous service.
- Sanitized trays, carts, and kitchen surfaces using approved cleaning procedures.
- Assisted with special diets, texture changes, and allergy-safe meal handling.
- Supported meal setup, service, and cleanup during breakfast, lunch, and dinner.
- Followed infection control, sanitation, and dietary policies in healthcare dining areas.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Followed dietary procedures in accordance with established policies.
- Treated patients and team members with dignity and respect.
- Engaged with residents to provide positive and enriching experiences.
- Assisted patients with special needs to eat meals, providing kindness and patience.
Cashier
7 American Steakhouse
Bridgeport, CT
06.2020 - 01.2022
- ∙ Cashier
- ∙ Waitressing
- ∙ Good cleaning experience
- ∙ Great customer service
- ∙ Very organized
Education
Diploma - Health Care
Training Direct
Bridgeport, CT05-2025
Medical Assistant Program (Diploma) - Medical Assistant Program
Porter and Chester Institute
Bridgeport, CT10.2022
High School Diploma -
Central High School
Bridgeport, CT06-2021
Skills
- People oriented
- Exceptional customer service skills
- Healthcare billing
- Quick learner
- Dependable
- Organized multi tasker
- Energetic MA
- Computer skills
- Open and closing procedures
- Excellent people skills
Certification
- BLS / CPR Certified, certified
- Certified Medical Assistant - TBD, pending
- Blood borne Pathogen Training, certified
Additional Information
Certified DOT urine specimen collector (as stated in work experience).
Email Addresses
rosheenrose6@gmail.com
Timeline
cashier
Cumberland Farms
08.2025 - 08.2026
Medical Assistant
AFC URGENT CARE
04.2023 - 05.2023
Medical Assistant
DOCS URGENT CARE
10.2022 - 01.2025
Dietary Aide
Carolton Chronic Convalescent
03.2022 - 09.2022
Cashier
7 American Steakhouse
06.2020 - 01.2022
Diploma - Health Care
Training Direct
Medical Assistant Program (Diploma) - Medical Assistant Program
Porter and Chester Institute
High School Diploma -
Central High School