Open To Work
ROSHINI RAO
Atlanta,GA
Work Preference
Summary
Data center operations engineer with over 6 years of experience in maintaining critical infrastructure and enhancing operational efficiency. Expertise in leading incident responses, automating routine tasks, and contributing to advanced infrastructure projects, including liquid-cooled systems. Proven ability to troubleshoot complex network issues and streamline processes to improve productivity. Committed to continuous learning and seeking opportunities to drive reliability and operational excellence within a collaborative team environment.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Data center Engineer operations (Site lead)
Amazon Web Services
Atlanta
03.2025 - 04.2026
- Monitored network health and responded to critical incidents, minimizing downtime and ensuring operational SLAs.
- Performed Layer 1, Layer 2, and Layer 3 troubleshooting to resolve connectivity issues in production environments.
- Documented network configurations, topology changes, and troubleshooting procedures to support efficient operations.
- Enhanced data center operations through installation of network hardware, validation of fiber connectivity, and maintenance of accurate asset inventory.
- Conducted advanced leak detection and system diagnostics using UV inspection tools while adhering to liquid cooling safety standards.
- Trained junior engineers on best practices in data center management and safety.
- Coordinated with vendors for timely procurement of necessary hardware and tools.
- Analyzed system performance metrics to identify areas for improvement.
- Developed and maintained documentation for standard operating procedures and protocols.
- Conducted regular inspections of equipment to maintain operational integrity.
- Collaborated with teams to implement infrastructure upgrades and enhancements.
Data Center Operations (SME)
Cognizant (Google)
Hyderabad, India
05.2021 - 06.2023
- Operated within Google's distributed data center network to ensure global service reliability.
- Collaborated with site reliability engineering teams to enhance incident response strategies for production systems.
- Developed innovative monitoring solutions adopted across data center regions, improving service quality.
- Enhanced internal tools to boost operational efficiency for global teams, fostering a culture of continuous improvement.
- Developed training materials to educate staff on best practices and solutions.
- Maintained documentation of processes and procedures for consistency and clarity.
- Offered one-on-one support for team members and managers to drive continuous improvement.
Data Center Operations Engineer
Pi Data Center
India
05.2018 - 04.2021
- Led data center consolidation projects, migrating multiple servers with zero data loss and implementing predictive maintenance.
- Analyzed infrastructure performance metrics, identifying optimization opportunities and implementing energy efficiency initiatives.
- Ensured physical and logical security controls for data center facilities, managing access control systems and visitor management procedures.
- Managed colocation and cloud services, overseeing infrastructure deployment and resource allocation for optimal utilization.
Education
Masters - Cyber security
Lindsey Wilson University
Kentucky08-2025
Bachelor's - Computer Science Engineering
Mahatma Gandhi Institute of Technology
Hyderabad, India04-2019
Skills
- Data center operations
- Network architecture
- Incident management
- Infrastructure Automation
- Network Monitoring & Performance Analysis
- Break-Fix Troubleshooting
- Wireshark Packet Analysis
- Linux & Windows
- Project management
- Networking (TCP/IP, DNS, DHCP, ARP, VLANs)
- Data Center Optimization
- Continuous Integration
- Root cause analysis
- Cisco & Juniper Network Devices
- Virtualization (VMware)
Certification
- CCNA
- Linux + (CompTIA)
- CompTIA Server+
- AWS Certified Cloud Practitioner
- MYSQL Database Administrator
Projects
- Data Warehouse Management systems
- Designed and documented network topology for simulated enterprise environment
- Fingerprint authentication using Minute Extraction
Timeline
Data center Engineer operations (Site lead)
Amazon Web Services
03.2025 - 04.2026
Data Center Operations (SME)
Cognizant (Google)
05.2021 - 06.2023
Data Center Operations Engineer
Pi Data Center
05.2018 - 04.2021
Masters - Cyber security
Lindsey Wilson University
Bachelor's - Computer Science Engineering
Mahatma Gandhi Institute of Technology