Roshni Kudumula
Mobile,US
Summary
Dedicated healthcare IT implementation professional who has worked in a variety of environments - gaining a wide set of skills in support of designs, builds, and documents for Epic systems. Combined IT and healthcare experience from working in fast-paced and challenging environments. Adaptable and driven with a strong work ethic and the ability to thrive in team-based or individually motivated settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Senior Clin Doc Analyst
Nordic Consulting Inc.
08.2021 - Current
- Analyze and document workflows
- Track and document risks and issues
- Provide after hours on call support according to a shared on call schedule
- Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems
- Mentor client project teams as necessary in project and system build strategy
- Work directly with Epic end users
- Monitor workflows, provide documentation, and optimization suggestions
- Additional specific duties related to the project as may be required and dictated by individual clients
- These duties are documented on a percontract basis in the client's statement of work
- Follow department change control policies and procedures for all break/fix tickets
- Provide thorough documentation for any system changes, and ensure all relevent parties are informed of changes in advance of the changes moving to Production
- Respond and address to Incidents and Service Requests in a timely manner
- Provide prompt, 'warm' handoffs when tickets need re-assigning
- Keep Service Now workqueues up to date and accurate.
Certified Epic Clin Doc Analyst
Mobile Infirmary Medical Center
11.2019 - 08.2021
- Spearhead team activities in meeting project objectives by developing, testing, and implementing Epic designs, builds, and documents
- Maintain processes and tools to support data collection and processing
- Work with end-users to develop and enhance software to meet the overall needs of the organization
- Assist online users via chat, web conference, and phone to resolve issues related to patient documentation
- Provide comprehensive education to clinical leaders and users
- Keep users informed about issue resolution progress, and communicate updated estimated time of resolution and ongoing basic
- Complete Epic Go-Liv Rev Cycle tickets to resolution - working with users at the command center.
Emergency Room Admitting
Mobile Infirmary Medical Center
01.2017 - 11.2019
- Provided team and office leadership in accessing patient information through a software application known as MainFrame and Patient Express
- Secured signature of patient or representative for release of information to insurance company
- Coordinated between patients and healthcare professionals. Determined charges and collected co-pays.
- Provided patients with information and responded to their inquires regarding hospital regulations available servies and bill payment procedures.
- Maintained patient confidentiality, adhering to HIPAA regulations while handling sensitive medical records and documents.
Education
Bachelor of Science - Health Sciences
University of South Alabama
Mobile, AL01.2017
Skills
- Team management
- Detail-oriented
- Flexible schedule
- Resolution-oriented
- Strong communication skills
- Team Leadership
- Team building
Certification
- Certified Epic Clinical Documentation
- Certified Epic Inpatient Rehab
Timeline
Certified Senior Clin Doc Analyst
Nordic Consulting Inc.
08.2021 - Current
Certified Epic Clin Doc Analyst
Mobile Infirmary Medical Center
11.2019 - 08.2021
Emergency Room Admitting
Mobile Infirmary Medical Center
01.2017 - 11.2019
Bachelor of Science - Health Sciences
University of South Alabama
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