Roshni Pandey
Las Vegas,NV
Summary
Energetic Casino Dealer offering seven plus-years background operating and supervising multiple table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty.
Overview
7
7
years of professional experience
Work History
Table Games Dealer
Caesars Palace Hotel And Casino
10.2018 - Current
- Exceptional Customer Service and Interpersonal Skills: Demonstrated outstanding customer service and interpersonal skills on a daily basis by resolving player inquiries, fostering an enjoyable gaming atmosphere through positive and entertaining conversations, and promoting customer satisfaction, resulting in increased player interaction and higher bets/tips.
- Proficiency in Multiple Table Games: Acquired and excelled in dealing with a variety of table games, ensuring a fast-paced gaming environment by efficiently handling chips, cards, money, and gaming equipment, while consistently adhering to company procedures, gaming regulations, and standards.
- Game Integrity and Security: Played a vital role in maintaining game integrity and security by handling and shuffling cards and playing pieces meticulously, managing chips and money transactions with precision to prevent fraud, enforcing game rules to ensure fair play and avoid disputes, and keeping gaming areas clean and organized for a safe and secure gaming environment.
Table Games Dealer
Linq Hotel & Casino
10.2016 - 10.2018
- Top-notch Customer Service: Delivered excellent customer service daily by resolving inquiries, fostering a positive gaming atmosphere, and boosting player interaction and tips.
- Versatile Table Game Expertise: Mastered multiple table games, maintaining a fast pace and upholding strict standards and regulations.
- Game Integrity and Security: Ensured game integrity and security through meticulous card handling, precise chip and money management, and maintaining a clean, safe gaming environment.
Table Games Dealer
El Cortez Hotel & Casino
06.2016 - 05.2017
- Provided exemplary customer service
- Gained knowledge and expertise in a variety of traditional casino table games as well as newly introduced carnival games
- Upheld NV Gaming laws by Verifying ID given for legal gambling age.
Education
PCI Dealer School
ABC Bartending School
an elite learning environment -
GEMS Institute of Higher Education
Bachelor of Science - Nursing Education
Nevada State College At Henderson
Henderson, NV05.2026
Skills
- Punctual
- Exemplary Customer Service
- Interpersonal Skills
- Goal Oriented
- Quick Learner
- Multilingual (Fluent in both reading and writing - English, Hindi and Nepali)
- Table Games Procedures Knowledge
- Player Engagement
- Highly efficient and organized Professional with a stellar record of friendly and upbeat customer service
- Able to multitask effectively in a high-pressure fast-paced working environment
- Proven track record of meeting and exceeding expectations
- Time Management
Timeline
Table Games Dealer
Caesars Palace Hotel And Casino
10.2018 - Current
Table Games Dealer
Linq Hotel & Casino
10.2016 - 10.2018
Table Games Dealer
El Cortez Hotel & Casino
06.2016 - 05.2017
PCI Dealer School
ABC Bartending School
an elite learning environment -
GEMS Institute of Higher Education
Bachelor of Science - Nursing Education
Nevada State College At Henderson
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