Roshunda Glasper
Brandon,MS
Summary
Compassionate and detail-oriented healthcare professional with extensive experience providing exceptional customer service, maintaining confidential records, and communicating effectively with diverse populations. Skilled in interviewing clients, verifying documentation, coordinating services, and managing multiple priorities in fast-paced environments. Dedicated to helping individuals access the resources they need while ensuring accuracy, professionalism, and compliance with organizational polices.
Overview
19
19
years of professional experience
Work History
Clinical Coordinator
MedCentris
Flowood, Mississippi
01.2026 - 07.2026
- Coordinate daily clinic operations and patient flow.
- Schedule and coordinate patient appointments, procedures, and follow-ups.
- Communicate with patients, physicians, nurses, and other healthcare staff.
- Assist with patient intake, registration, and maintaining accurate medical records.
- Review referrals, authorizations, orders, and other clinical documentation.
- Coordinate referrals to other specialists and follow up to ensure appointments are completed.
- Assist providers and clinical staff with administrative and clinical coordination.
- Work with insurance companies regarding authorizations, eligibility, and coverage when required.
- Help identify workflow problems and recommend ways to improve efficiency.
- Maintain a professional, compassionate, and patient-centered environment.
Care Transition Coordinator
Mississippi Home Care
Flowood, Mississippi
10.2020 - 12.2025
- Coordinate patient discharges and transitions between healthcare facilities.
- Review patient records, diagnoses, medications, treatment plans, and discharge instructions.
- Communicate with patients and families about discharge plans and follow-up care.
- Schedule follow-up appointments and ensure patients understand when and where to go.
- Arrange home health, durable medical equipment, transportation, or other services when needed.
- Perform medication reconciliation and identify potential medication-related issues for the appropriate clinical team.
- Follow up with patients after discharge to assess whether they received needed services and understand their care.
- Work with insurance companies and healthcare organizations when authorizations or coverage issues affect the transition.
- Track outcomes and participate in quality-improvement activities.
MDS Nurse
Brandon Nursing And Rehabilitation Center
Brandon, Mississippi
10.2007 - 06.2020
- Complete and coordinate MDS assessments for residents on admission, quarterly, and any significant change.
- Review residents' medical records and clinical documentation.
- Gather information from nurses, CNAs, therapy, dietary, social services, and physicians.
- Ensure MDS assessments are accurate, complete, and submitted on time.
- Develop and update resident care plans based on assessment findings.
- Participate in care plan meetings with residents and families.
- Assist with Medicare/Medicaid reimbursement documentation and requirements.
- Identify documentation gaps and educate nursing staff on proper charting.
Education
BBA - Health Administration
Belhaven University
Jackson, MS12-2027
Associate of Applied Science - Nursing Administration
Hinds Community College
Raymond, MS08-2007
Skills
- Excellent verbal and written communication
- Strong organizational skills
- Ability to multitask effectively
- Dependable and adaptable
- Team- oriented with a positive attitude
- Strong attention to detail
- Works independently and as part of a team
- Maintain confidentiality and accuracy
Timeline
Clinical Coordinator
MedCentris
01.2026 - 07.2026
Care Transition Coordinator
Mississippi Home Care
10.2020 - 12.2025
MDS Nurse
Brandon Nursing And Rehabilitation Center
10.2007 - 06.2020
BBA - Health Administration
Belhaven University
Associate of Applied Science - Nursing Administration
Hinds Community College