Rosica Stephenson
Panama City Beach,FL
Summary
Experienced IT professional and a Real Estate Agent/REALTOR® with a diverse background in system administration, web development, and real estate. Proficient in multiple programming languages and technologies, with a strong focus on customer service and client satisfaction. Adept at managing projects and operations, with a proven track record of entrepreneurship and innovative problem-solving. Licensed Real Estate Agent with years of experience in brokerage of residential and vacation rental properties. Proven to increase agency revenue, closings, contracts and client acquisition through marketing, sales and customer relations. Generates and curates business through networking and prospecting.
Overview
25
25
years of professional experience
Work History
Realtor
Coldwell Banker Realty
Panama City Beach, FL
01.2020 - Current
- Assisted clients in buying, selling, and renting properties
- Conducted market research to determine property values and trends
- Negotiated contracts and managed transactions from initial offer to closing
- Provided exceptional customer service, resulting in high client satisfaction and repeat business
- Utilized various marketing strategies, including social media and open houses, to attract potential buyers.
Owner/Manager
68farms.com
01.2018 - 01.2019
- Started a small business involving children to teach them about market dynamics, product creation, and business development
- Developed products and managed the production process
- Educated children on business principles and market strategies
- Handled sales, marketing, and customer relations
- Created a family-oriented business model that fostered learning and entrepreneurship.
Owner/Manager
Artision.com
Cape Coral, FL
01.2012 - 01.2019
- Founded and managed a custom printing business in two locations, overseeing all aspects of operations
- Developed and maintained an e-commerce website to facilitate online sales
- Provided high-quality custom printing services to a diverse client base
- Handled marketing, customer service, and fulfillment operations
- Achieved business growth through strategic planning and customer satisfaction initiatives.
Web Developer
Uncommon Individual Foundation (UIF)
Philadelphia, PA
01.2008 - 01.2011
- Developed and maintained the foundation’s website, ensuring a user-friendly and informative online presence
- Collaborated with stakeholders to identify project goals and deliverables
- Managed project timelines, budgets, and resources to ensure successful completion
- Organized events and initiatives to promote the foundation’s mission and objectives
- Conducted research and analysis to support project development and decision-making.
Office Manager
Cole Brothers Circus
East Coast
01.2003 - 01.2006
- Managed daily office operations in a mobile office environment, including scheduling, correspondence, and administrative tasks
- Coordinated logistics for circus performances, including travel arrangements and accommodations
- Handled financial responsibilities such as budgeting, invoicing, and payroll
- Supervised office staff and provided training and support as needed
- Assisted in marketing and promotional activities to increase ticket sales and audience engagement.
DNS Administrator
NetCarrier Internet Service Provider
Lansdale, PA
01.2001 - 01.2002
- Managed and maintained DNS servers and related infrastructure for NetCarrier
- Ensured the reliability and performance of Linux-based DNS services for clients
- Implemented security measures to protect DNS infrastructure from threats
- Provided technical support and troubleshooting for DNS-related issues
- Collaborated with network engineers to optimize and expand network services.
System Administrator
VISIO Internet Service Provider
Plovdiv, Bulgaria
01.2000 - 01.2001
- Managed and maintained IT systems and networks for VISIO, an ISP in Plovdiv
- Oversaw system security, backups, and user access control
- Provided technical support to internal staff and external clients
- Contributed to network infrastructure upgrades and expansions
- Played a key role in ensuring smooth operations and uptime of critical internet services.
Education
Master's Degree in Information Technology -
Sophia University
01.2001
Skills
- HTML
- CSS
- JavaScript (basic)
- Python
- Mobile App Development
- Hardware Engineering (Raspberry Pi)
- Home Automation Systems
- Integration with Alexa
- Nest Thermostat Integration
- Security Camera Systems
- DNS Management (Linux)
- IT System Administration
- Firewalls and endpoint security
- Network Security
- IP Addressing and Subnetting
- Network configuration
- Proficient in Linux Slackware
- Windows 95/98/2000/XP/XP Pro/NT
- Florida licensed real estate agent
- Sales closing
- Pricing negotiation
- Property closing
- Market Research
- Marketing Coordination
- Contract Negotiation
- Property Management
- Marketing and advertising
Websites
Languages
- English, Fluent
- Bulgarian, Fluent
- Russian, Proficiency level
Projects
SmartLight Home Automation System, Danville, KY, Summer 2018, Designed and developed SmartLight mobile application independently using Python., Engineered and assembled circuit boards and hardware using Raspberry Pi for controlling 40 low voltage light circuits., Implemented features for remote on/off control, delayed on/off, scheduling, and integration with voice control via Alexa., Integrated additional functionalities such as garage door control, Nest thermostat integration, security cameras, and weather updates within the app.
Timeline
Realtor
Coldwell Banker Realty
01.2020 - Current
Owner/Manager
68farms.com
01.2018 - 01.2019
Owner/Manager
Artision.com
01.2012 - 01.2019
Web Developer
Uncommon Individual Foundation (UIF)
01.2008 - 01.2011
Office Manager
Cole Brothers Circus
01.2003 - 01.2006
DNS Administrator
NetCarrier Internet Service Provider
01.2001 - 01.2002
System Administrator
VISIO Internet Service Provider
01.2000 - 01.2001
Master's Degree in Information Technology -
Sophia University
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