Rosie Harutyunian

• Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
• Restocked medical supplies and consumables to prepare procedure rooms.
• Reported patient requests, concerns, and other observations to staff.
• Helped Volunteer Dispatch office with completing tasks asked by Hospital staff, like walking patients to different units, taking labs to Laboratory, and more.

• Performed high-complexity testing in areas such as microbiology, hematology, and biochemistry under minimal supervision.
• Analyzed test results and reported abnormal findings to physicians or other healthcare personnel promptly.
• Maintained strict adherence to laboratory quality control and assurance measures, reducing error rates significantly.
• Performed job tasks like lab test data entry using laboratory information management systems.
• Worked on analyzing CBC, Chemistry Panels, Lipid Panels, Hepatic Function Panels, Iron Panels, Thyroid Panels, PT/PTT tests, and much more.
• Performed urine cultures, throat cultures, vaginal cultures, stool cultures, and sputum cultures.
• Experienced in entering lab results as well as speaking continuously with Doctors over patients lab work.

• Balanced cash drawers of up to $50,000 accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

• Collaborated with clients to develop personalized design concepts, resulting in uniquely tailored spaces.
• Created and enforced an extremely efficient filing method for current and past orders.
• Utilized advanced design software tools to create detailed visualizations of proposed designs for client approval.

• Providing quality customer service over the phone and in person

• Providing pricing for lab related materials to dentists

• Scheduling and entering appointment dates for dentists