Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Languages
Timeline
Generic

Rosie Leonard

Sharon,MA

Summary

Motivated college student majoring in Psychology with a proven track record of academic excellence seeking to gain professional work experience in a psychiatric hospital environment. Possessing excellent communication skills and a compassionate nature, I am dedicated, reliable, and driven to support children dealing with mental and emotional disturbances. My strong work ethic, adaptability, and initiative to grow and learn make me adept at effectively collaborating with others and conquering challenges. I am eager to contribute positively to the well-being of individuals in a mental health setting.

Overview

3
3
years of professional experience

Work History

Pro Shop Attendant/Outside Operations Employee

TPC Boston
05.2023 - 09.2023
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained accurate records of customer transactions, adhering to confidentiality requirements and data protection protocols.
  • Managed reservation system, checked in guests, collected fees, and assigned tee times

Restaurant Hostess

Mick Morgan's Irish Pub and Restaurant
04.2022 - 08.2022
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Greeted incoming guests to escort to assigned dining area and present menus.

Childcare Assistant

Community Care For Kids
08.2020 - 08.2022
  • Monitored children's play activities to verify safety and wellness.
  • Enforced rules to teach good manners and maintain safe environment.
  • Read stories and played alphabet games to promote early literacy.
  • Encouraged curiosity, exploration and problem-solving with tailored recreation programs.

Cashier

Big Y
07.2020 - 02.2022
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped customers find specific products, answered questions and offered product advice.

Education

Wesleyan University
Middletown, CT
05.2026

High School Diploma -

Sharon High School
Sharon, MA
06.2022

Skills

  • Customer Relationship Building
  • Fast learner
  • Customer service excellence
  • Ability to work in a team
  • Supervision & Leadership
  • Good Work Ethic
  • Critical Thinking
  • Organizational Skills
  • Communication Skills
  • Friendly, Positive Attitude

Affiliations

  • Varsity Golfer (2018-present)
  • Elementary school Golf coach assistant (2021-2022)
  • Member, Leukemia & Lymphoma Society 2021
  • Volunteer, Red Cross
  • Volunteer, Dedham and Norwood Food Pantries (2020-2022)
  • Women's Varsity Golf Team Diversity Equity and Equality (DEI) Representative
  • Dean's list, Fall 2022

Additional Information

Community Involvement:

  • Dedicated volunteer for Christmas in the City Boston, contributing over three hours daily during Christmas break to fulfill wishlists for families facing homelessness and poverty.
  • Team member in a Student of the Year campaign, raising $5,349.00 for blood cancer research and support services for families in need.

Tutoring and Mentoring:

  • Provide personalized tutoring to a fourth grader and seventh grader, focusing on comprehension, reading skills, phonics, vocabulary, spelling, and critical thinking.
  • Volunteer at Norwood and Dedham Food banks, acquiring organizational, teamwork, and communication skills.

Philanthropic Engagement:

  • Volunteer at blood drives, virtual events, and educational initiatives such as "Sound the Alarm" for home fire safety nationwide.

Children Support Initiatives:

  • Tutored and mentored children in family shelters and foster homes; packed school backpacks for School on Wheels.
  • Active participation in Children Helping Children Club, fundraising, and volunteering for vulnerable families and child development.
  • Contributed to Eagle Helping Hands Club, entertaining residents and supporting nursing staff at Wingate.

Leadership and Sports:

  • Captain on Varsity Golf Team, providing mentorship, guidance, organizing practices, and managing communication channels.
  • Wesleyan Women's Golf Team Representative for Team IMPACT: Played a crucial role in fostering a positive and supportive environment through sports (golf) engagement for a child with a serious illness.
  • Serve as the Diversity, Equity, and Inclusion Representative (DEI) on Wesleyan Women's Golf team.
  • Wesleyan University Student-Athlete Advisory Committee (SAAC) Representative: Advocate for student athletes, represent student athletes' interests to the administration and led projects benefiting the community, focus on community service, personal development, professional growth.
  • Coordinated and planned Girls Independent Golf League (GIGL) Tournaments for girls aged 4-18, overseeing the pre-tournament clinic from 2018-2019; provide coaching to young golfers.

Support Groups:

  • Founded and organized an adoption support group for adoptees from the same orphanage in China, addressing family dynamics, identity challenges, and cultural loss during the COVID-19 pandemic.

Languages

Spanish
Limited Working
Chinese (Mandarin)
Elementary

Timeline

Pro Shop Attendant/Outside Operations Employee

TPC Boston
05.2023 - 09.2023

Restaurant Hostess

Mick Morgan's Irish Pub and Restaurant
04.2022 - 08.2022

Childcare Assistant

Community Care For Kids
08.2020 - 08.2022

Cashier

Big Y
07.2020 - 02.2022

Wesleyan University

High School Diploma -

Sharon High School
Rosie Leonard