ROSIE MELENDEZ
El Paso,TX
Summary
Results-driven retail leader with over 7 years of experience driving store performance, leading high-performing teams, and improving operational efficiency. Skilled in customer engagement, inventory management, and visual merchandising, with a proven track record of meeting and exceeding store metrics. Passionate about developing associates and fostering a culture of excellence.
Overview
7
7
years of professional experience
Work History
Salesfloor Team Lead
Walmart
11.2023 - Current
- Company Overview: Neighborhood Market #3661
- Manage backroom and receiving operations, ensuring accurate inventory tracking.
- Lead visual merchandising strategies, improving product visibility and driving sales growth.
- Analyze sales metrics to identify trends, implementing process improvements to increase performance.
- Train and mentor associates in merchandising and operational best practices.
Front End Team Lead
Walmart
10.2021 - 11.2023
- Company Overview: Supercenter #5947
- Oversaw front-end operations, consistently achieving performance and service goals.
- Managed accounting functions with 100% accuracy in transaction reporting.
- Created a welcoming shopping environment, boosting customer satisfaction and loyalty scores.
Support Manager
Walmart
05.2018 - 10.2021
- Company Overview: Supercenter #5947
- Directed daily store operations across multiple departments, ensuring smooth execution and adherence to company standards.
- Implemented targeted training programs, improving associate performance and service quality.
- Quickly resolved operational challenges to maintain seamless customer experiences.
Education
Bachelor’s - Information Technology, Focus in IT Management
Purdue Global University
05-2025
Developing Employees -
Certification
Skills
- Leadership & Team Development
- Customer Service Excellence
- Inventory & Merchandising Management
- Operational Efficiency
- Strategic Planning & Execution
- Sales Performance Optimization
Timeline
Salesfloor Team Lead
Walmart
11.2023 - Current
Front End Team Lead
Walmart
10.2021 - 11.2023
Support Manager
Walmart
05.2018 - 10.2021
Bachelor’s - Information Technology, Focus in IT Management
Purdue Global University
Developing Employees -
Certification
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