Summary
Overview
Work History
Skills
Languages
Timeline
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Mellony alonso

Inspector
Northridge,CA

Summary

Adept bilingual professional with a proven track record in cooking and customer service, notably at Tacos Point. Excelled in enhancing customer loyalty through exceptional food presentation and empathetic complaint resolution. Skilled in cleaning, organization, and food handling, ensuring top-notch safety and quality. Demonstrated ability to streamline processes, achieving efficient meal preparation and inventory management.

Overview

2
2
years of professional experience

Work History

Cook

Tacos Point
05.2024 - 08.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Customer Service Cashier

Exxon Gas Station
03.2024 - 07.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Participated in regular inventory counts, ensuring accuracy in store stock levels.

Warehouse Worker

TEMPS Services
09.2023 - 12.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Cleaning

Independently Employed
01.2023 - 07.2023
  • Cleaned jars, scraped floors and performed other general cleaning duties.
  • Enhanced customer satisfaction by providing thorough and efficient carpet cleaning services.
  • Streamlined cleaning processes through the implementation of efficient routines and procedures.
  • Promoted sustainability by introducing eco-friendly cleaning and recycling practices.
  • Ordered more cleaning supplies.
  • Safely used chemicals and other cleaning equipment.
  • Provided excellent house cleaning and maid services to clients.
  • Protected children from infection by cleaning and sanitizing spaces.
  • Worked in variable temperatures and weather conditions to accomplish cleaning assignments.

Skills

  • Bilingual
  • Customer Service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Supply Restocking
  • Surface cleaning
  • Food presentation

Languages

Spanish
Full Professional

Timeline

Cook

Tacos Point
05.2024 - 08.2024

Customer Service Cashier

Exxon Gas Station
03.2024 - 07.2024

Warehouse Worker

TEMPS Services
09.2023 - 12.2023

Cleaning

Independently Employed
01.2023 - 07.2023

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Mellony alonsoInspector