Rosiejack Roberts
Morrison,CO
Summary
Enthusiastic Team Member eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Whole Foods Market Inc
Lakewood, CO
01.2024 - Current
- Satisfied customers with quick, accurate service under tight deadlines.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Assisted colleagues in completing assigned tasks in a timely manner.
- Replenished and arranged items to maintain appearance.
- Organized as many as 20 deliveries per hour by smoothly selecting and purchasing items.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Updated online databases with accurate information regarding stock levels.
- Secured and stored items until customer pickup.
Retail/cashier
Sundance Sensations
Morrison, CO
06.2022 - 08.2023
- Maintained a clean and professional work environment
- Delivered excellent customer service
- Worked with customers efficiently to give them the best impression of our store
- Ran the point of sale with cash and card, managing thousands of dollars daily
- Managed and maintained store inventory by receiving and stocking clothing as well as retail items
- Greeted customers to maintain a friendly and judgment-free atmosphere.
- Reported damaged items and incorrect pricing to supervisor.
- Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
- Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
- Counted cash at end of shift and prepared bank deposits.
- Greeted customers promptly and responded to questions.
- Received incoming shipments of merchandise from vendors and restocked shelves accordingly.
Barista/Cashier
Earthlinks Coffee shop
Denver, CO
06.2021 - 08.2021
- Maintained a clean and professional work environment
- Delivered excellent customer service
- Worked with customers efficiently to give them the best impression of our store
- Ran the point of sale with cash and card, managing hundreds of dollars daily
- Managed and maintained store inventory by receiving and stocking supplies as well as retail items
- Greeted customers to maintain a friendly and judgment-free atmosphere
- Made many coffee shop items, including pastries, premium coffee drinks, and handling food.
- Received and accurately processed customer payments.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Stocked shelves with ingredients needed to make coffee drinks.
- Restocked product displays based on demand and projected sales.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Volunteer/Assistant Engineer
Mighty Fine Productions
Denver, CO
06.2018 - 08.2019
- Assisted professional sessions at Mighty Fine productions
- Set up microphones and headphones and ensured the board was set up correctly
- Helped members of the band get set up
- Helped the main engineer.
- Performed testing to determine functionality or optimization.
Volunteer/Cashier
Red Chair Bookshop
Denver, CO
06.2018 - 08.2019
- Assisted customers with locating books in the store
- Ensured a clean and welcoming space for customers to read and shop
- Managed point of sale
- Gave customers book recommendations.
- Answered customer questions and provided store information.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Collected payments and provided accurate change.
Education
Clive Davis Institute of Recorded Music -
New York University
01.2024
Music Production -
Interlochen Arts Academy
05.2023
Skills
- ServSafe Certified
- Communication
- Team Player
- Problem-solving
- Computer Skills
- Dependable/Reliable
- Customer Service
- Workplace Safety
- Cash Handling
Affiliations
- Music Production
- Songwriting
Accomplishments
- Honor Roll
Certification
- ServSafe Certified
Timeline
Team Member
Whole Foods Market Inc
01.2024 - Current
Retail/cashier
Sundance Sensations
06.2022 - 08.2023
Barista/Cashier
Earthlinks Coffee shop
06.2021 - 08.2021
Volunteer/Assistant Engineer
Mighty Fine Productions
06.2018 - 08.2019
Volunteer/Cashier
Red Chair Bookshop
06.2018 - 08.2019
Clive Davis Institute of Recorded Music -
New York University
Music Production -
Interlochen Arts Academy
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