Rosiela Harrison
Transit Bus Operator
Palm Bay,FL
Summary
security guard certification
BLS CPR AED certified
Overview
36
36
years of professional experience
Work History
Transit Bus Operator
PTLA ENTERPRISES
05.1989 - 06.2025
- Performed functions with diligence and skill to avert accidents and delays.
- validated and processed charges.
- Alleviated delays via proactive route adjustments considering varying weather and traffic factors.
- Concluded daily logs consistently to ensure accurate internal records and fulfill DOT standards.
- Shuttled customers to and from location.
- Highlighted key areas for advancement in daily operations by leveraging personal insights and passenger comments.
- Elevated on-time performance by skillfully managing traffic challenges and adapting routes accordingly.
- Supported new operators in efficiently navigating routes through comprehensive mentoring and ride-along experiences.
- improved passenger satisfaction via reliable and efficient transportation services.
- Administered fare collection with accuracy, preserving company revenue through careful recordkeeping and systematic reporting protocols.
- Preserved cleanliness and neatness of shuttle for optimal passenger comfort.
- Promoted positive workplace culture by contributing to team-building efforts, sharing insights with colleagues, and upholding a respectful demeanor toward all passengers and coworkers.
- Coordinated communication between dispatchers and drivers, elevating overall system performance during peak travel times.
- Administered passenger assistance, processed fare collections, and informed passengers of schedule and route options.
- Worked alongside fellow operators to refine schedules and address service coverage gaps.
- Addressed passenger disputes with tranquility and efficiency, maintaining safety for all riders along journeys.
Education
High School Diploma -
Stissing Mt Jr St High School
Pine Plains, NYSkills
Safe driving
Mechanical tools
Passenger assistance
Bus cleaning
Vehicle inspection
Defensive driving
Emergency procedures
Schedule adherence
Route navigation
Adaptive decision making
Traffic laws compliance
Inclement weather driving
Wheelchair securement
Passenger transportation
Mobility support
Punctuality
Traffic laws
Clean driving record
Disclaimer
September 27, 2025 RE: Receptionist Assistant Dear [Ms. or Mr. Last Name], As an ambitious professional with customer service proficiency and extensive Transit Bus Operator experience, I was thrilled to learn about the Receptionist Assistant opening. I was compelled to contact you with my interest as it would a career highlight to be considered for such an opportunity with [Target Company]. I believe that my professional background and industrialist drive make me an ideal candidate to fill this position. I thrive in high-pressure and fast-paced situations, striving for positive results by applying my data entry and shipping and receiving abilities. Further, I possess expertise in scheduling and acumen for maximizing performance and inspiring colleagues. I am able to visualize success and identify unconventional yet highly effective strategies for achieving it. I have skillfully balanced organizational objectives and productive relationships, strategizing and recommending ways in which to achieve and maintain a competitive business edge. My communication and organization talents have supported my professional growth. Enclosed, please find my resume for your review. I will look forward to contacting you within the week so we can discuss the next step in your hiring process. In closing, thank you for your time and consideration of my candidacy. Sincerely, Rosiela Harrison
Timeline
Transit Bus Operator
PTLA ENTERPRISES
05.1989 - 06.2025
High School Diploma -
Stissing Mt Jr St High School