Rosita Joseph

• Fostered a positive work environment by promoting open communication, teamwork, and employee engagement initiatives
• Lead efforts to address employee feedback, concerns, and grievances in a timely and effective manner
• Partnered with hiring managers to identify talent needs and develop recruitment strategies to attract top talent
• Oversaw the recruitment and selection process, including candidate sourcing, interviewing, and onboarding
• Implemented programs for employee development, training, and succession planning to support career growth
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Facilitated smooth collaboration between departments through clear communication channels.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Developed and implemented strategies to maximize customer satisfaction.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Increased profit by streamlining operations.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Assisted in recruiting, hiring and training of team members.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Served as a liaison between departments to facilitate effective communication throughout the company.

• Oversaw day-to-day operations, including managing teams across various functions and ensuring that the company is operating efficiently and effectively
• Identified areas of the business where operational processes can be improved and developed and implemented plans to optimize these processes
• Managed financial management, including budgeting, forecasting, and ensuring that the company is operating within budgetary constraints
• Identified and mitigated potential risks to the business, including developing and implementing risk management strategies
• Played a critical role in business development, including identifying new business opportunities, building partnerships, and expanding the company reach
• Demonstrated as a key member of the leadership team, making critical decisions that impact the company growth and success
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Facilitated smooth collaboration between departments through clear communication channels.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Trained and guided team members to maintain high productivity and performance metrics.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Implemented innovative programs to increase employee loyalty and reduce turnover.

• Oversaw all employees related matters
• Directed training and development
• Ensured all performance reviews were conducted in a timely manner
• Managed all regulatory filings
• Worked with executive team regarding employees concerns and promotions
• Developed organization strategies by identifying and researching human resources issues
• Managed human resources operations by recruiting, selecting, orienting, training, coaching, and counseling staff
• Developed human resources operations financial strategies by estimating, forecasting, and anticipating requirements
• Guided management and employee actions by researching, developing, writing, and updating policies
• Collaborated on operational support tasks to achieve common goal.
• Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
• Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
• Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
• Efficiently and effectively identified and solved all problems that impacted direction of business.
• Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
• Defined strategic goals to drive resource allocation, capability requirements and budgeting activities.
• Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
• Improved employee retention rates by creating a positive work environment and offering professional development opportunities for staff members.
• Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
• Managed budgets effectively while balancing competing priorities, ensuring optimal allocation of resources towards critical projects.
• Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
• Implemented strategic initiatives that resulted in significant improvements in operational performance.
• Collaborated with executive leadership on key initiatives, providing valuable insights from an operational perspective.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

• Developed and implemented Human Resources policies
• Oversaw all employee disciplinary meetings
• Ensured all compliance with laws and regulations were updated
• Supported department in the development and delivery of strategic HR plans to fit with the company business needs
• Maintained strong knowledge of trends, best practices, regulatory changes, and new technologies in Human Resources, talent management, and employment law
• Served as liaison between the employees in all senior leadership meetings
• Developed and implemented a retention strategy to keep the best talented team
• Ensured all employees information was correct and current
• Delivered ongoing training and development to the management team
• Increased accuracy in task estimations through diligent requirement analysis and effective communication with stakeholders.
• Assisted project managers in resource allocation and planning, ensuring timely completion of tasks within budget constraints.
• Provided valuable insights into process improvements during team meetings, leading to increased efficiency across projects.
• Streamlined communication between team members by developing detailed documentation for projects and processes.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.
• Provided input to team lead regarding areas for process and procedural improvement.
• Collaborated with other departments to facilitate successful project completion.
• Analyzed and interpreted data to identify trends and recommend improvements.

Human Resources Associate

• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Answered and redirected incoming phone calls for office.
• Organized new employee orientation schedules for new hires.
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Created and completed personnel action forms for hires, terminations, title changes and terminations.
• Processed employee termination paperwork at direction of supervisory staff.