Roslyn Parks
Columbus,OH
Summary
Proactive Legal and Administrative Assistant with comprehensive experience in client relations, document management, and executive support. Expertise in managing communications, optimizing scheduling, and maintaining confidentiality. Skilled in improving processes, data entry, and legal document preparation, bringing exceptional organizational skills and meticulous attention to detail to every task.
Overview
20
20
years of professional experience
Work History
Legal and Administrative Assistant
Bricker Graydon Fka Bricker & Eckler
02.2012 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Legal Assistant
Schottenstein, Zox & Dunn
05.2005 - 12.2011
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
- Produced legal documents such as briefs, pleadings and appeals.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
Education
Associate of Arts - Legal Studies
Miami Dade College
Miami, FL06-2001
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Filing
- Customer Relations
- Scheduling
- Professional Communication
- Scheduling and calendar management
Affiliations
- Staff Advisory Council (SAC)
- Mansfield Rule Working Group
Timeline
Legal and Administrative Assistant
Bricker Graydon Fka Bricker & Eckler
02.2012 - Current
Legal Assistant
Schottenstein, Zox & Dunn
05.2005 - 12.2011
Associate of Arts - Legal Studies
Miami Dade College
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