Roslyn Robinson

• Responsible for setting tables before a large scale event, fulfilling clients requests, making staff schedules and overseeing post event clean up services.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Controlled food costs and managed inventory.
• Enhanced guest satisfaction by efficiently managing food and beverage service in various event settings.

During the pandemic , worked an eight-week feeding program packing and loading up 600 bags of hot meals to the poorest native area of the Bronx . Contributing through chef Millie Peartree . Full Heart, Full Bellies Donation.

• Lower company's loss prevention from customers theft , Stolen credit card fraud and vendor theft fraud. Recover missing funds from count safe and verification of cash register.
• Remove recall products by classifications. Discontinued food and product items to maximize efficiency.
• Communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory.

• Packed and upload food and equipment onto catering truck.
• Travel to major events throughout New Jersey & New York City in association with Sweet Concession Inc., Retail Flavor Inc., Aramark Education Group Inc., Restaurant Marketing Associates Inc., and Marriott.
• Preset sit down dinners, tended bar, bussed tables, food runner, french served and passing
• Managed time effectively to balance multiple tasks simultaneously while maintaining a high level of service quality.

• Control inventories of equipment, small ware, and liquor, and report shortages to designated personnel.
• Placed catering orders and communicate with kitchen staff. Address client complaints and provide an refund or compensate customers quickly.
• Monitored food preparation, production, and plating for quality control.
• Delivered services to conference room meeting locations within specific timeframes. Ensured timely setup and breakdown of event spaces while adhering to all safely protocols.

Prepared and delivered hot beverages and meals for city workers below the North Tower of the World Trade Center .