Roslynn Dennis
Summary
Seasoned Picking Associate with strong background in warehouse operations and logistics. Have hands-on experience in order picking, packing, shipping, and inventory management. Known for precision, efficiency and ability to handle high-volume workload independently. Made significant impact on supply chain performance by streamlining processes, reducing errors and improving overall productivity.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Picking Associate
Amazon
Shafter, California
11.2023 - 05.2025
- Located items in warehouse using handheld scanner to ensure accurate order fulfillment
- Picked products from shelves and bins to meet daily shipping targets
- Sent items to packing area for shipment to facilitate timely delivery
Customer Service Representative
Alorica
Fresno, California
08.2013 - 11.2016
- Managed customer inquiries via phone and chat support, ensuring timely responses.
- Resolved customer issues by delivering accurate information and practical solutions.
- Recorded customer interactions in CRM system, facilitating future reference and service continuity.
Education
Held College
Fresno, CA 06.2010 - 05.2013
Tulare Tech Prep
Tulare, CASkills
- Item location
- Product picking
- Handheld scanner
- Inventory management
- Call center experience
Timeline
Picking Associate
Amazon
11.2023 - 05.2025
Customer Service Representative
Alorica
08.2013 - 11.2016
Held College
06.2010 - 05.2013
Tulare Tech Prep