Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Rosmam Garcia

Riverhead,NY

Summary

Dynamic professional with a proven track record at IHOP, adept in staff supervision and computer skills. Excelled in mentoring and enhancing team performance, while streamlining operations for business growth, showcasing a blend of multiple skills and leadership.

Overview

6
years of professional experience
1
Certification

Work History

IHOP

Assistant Manager
07.2022 - Current

Job overview

  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

IHOP

Food Waiter
10.2018 - Current

Job overview

  • Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
  • Trained new waitstaff members in standard operating procedures while offering mentorship and guidance throughout their training period.
  • Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
  • Trained new servers on restaurant policies and procedures.

Acadia Center For Nursing And Rehabilitation

Nurse Assistant Intern
04.2021 - 06.2021

Job overview

  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Completed thorough documentation of patient information, maintaining accuracy and confidentiality within electronic medical records systems.
  • Collaborated with interdisciplinary healthcare team members, contributing to comprehensive patient care plans.

Education

John Jay College of Criminal Justice of The City University of New York
New York, NY

Bachelor of Science from Criminal Justice Management, Minor in Law
05.2025

University Overview

  • GPA3.6

Suffolk County Community College
Riverhead, NY

Associate of Arts from Liberal Arts And General Studies
05.2023

University Overview

  • Honoree of Phi Theta Kappa
  • Awarded Outstanding Service Citation
  • Phi Theta Kappa Member

Eastern Long Island Academy Of Applied Thecnology
Riverhead, NY

NYSDOH Certified Nurse Assisting Exam from Nursing Assistance
06.2021

University Overview

  • Honoree of National Technical Honor Society
  • Awarded student of the year

Riverhead Senior High School
Riverhead, NY

High School Diploma
06.2021

University Overview

Skills

  • Task Delegation
  • Staff Supervision
  • Computer Skills
  • Workload Management
  • Employee Development
  • Healthcare Software Proficiency

Certification

  • CNA - Certified Nurse Assistant

Languages

Spanish
English

Timeline

Assistant Manager
IHOP
07.2022 - Current
Nurse Assistant Intern
Acadia Center For Nursing And Rehabilitation
04.2021 - 06.2021
Food Waiter
IHOP
10.2018 - Current
John Jay College of Criminal Justice of The City University of New York
Bachelor of Science from Criminal Justice Management, Minor in Law
Suffolk County Community College
Associate of Arts from Liberal Arts And General Studies
Eastern Long Island Academy Of Applied Thecnology
NYSDOH Certified Nurse Assisting Exam from Nursing Assistance
Riverhead Senior High School
High School Diploma

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Rosmam Garcia