Rosmery Mercedez Baez Estevez
Paterson
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
3
3
years of professional experience
Work History
Social Media Marketer
INGBOU Constructions
05.2022 - Current
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Researched current trends and best practices to develop innovative and impactful campaigns.
- Generated leads through the creation of compelling and shareable content for various digital channels.
- Strategized and developed video content for client's website and social media publications.
Bartender
Carro Cafe NJ
11.2024 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Barista
Pain Et Chocolat
06.2023 - 09.2024
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
El Extraño Jose
09.2021 - 06.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
High School Diploma -
CENAPEC
07-2023
Skills
- Friendly and outgoing
- Time management
- Attention to detail
- Cash handling
- Opening and closing duties
- Adaptive and creative
- Espresso machine operation
- Order taking
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Bartender
Carro Cafe NJ
11.2024 - 01.2025
Barista
Pain Et Chocolat
06.2023 - 09.2024
Social Media Marketer
INGBOU Constructions
05.2022 - Current
Barista
El Extraño Jose
09.2021 - 06.2022
High School Diploma -
CENAPEC
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