Ross Goldstein
Southampton,PA
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Senior Business Coach
ROSS GOLDSTEIN-BUSINESS COACH AND CONSULTING
Holland, PA
01.2022 - Current
- Coach executives and sales staff on defining and reaching their goals
- Help guide companies to properly scale and stay focused while growing
- Provide tools for evaluation and interpretation
- Work with companies to create and implement systems
- Provide guidance on strategic planning
- Work with customers on market, potential niches, pricing, determination of when to hire additional staff, design onboarding and training.
Operations Manager
Ross Mechanical Group
Bensalem, PA
06.1991 - 01.2016
- During my tenure as operations manager, my focus was on ensuring profitable growth of the entire company
- This involved working with the service manager to recruit new team members based on an in-house table of hours used vs available combined with projections
- On a weekly basis, I would perform financial analysis, coaching of all staff members to achieve their goals and ensure it aligned with the company
- Investigate new projects for end users and internal customers
- The results were a gradual increase in cashflow, net profits, and the ability to manage additional work with the same number of technical staff
- Review technicians' job reports and contact customers to ensure they were satisfied with work
- I worked closely with the various OEM and distributors to ensure a smooth workflow
- Perform competitive intelligence and work with other contractors to share KPIS
- Maintaining a safe operation was important to me, I would run safety meetings, create, and edit operations manuals to consider new procedures and equipment
- Inspect trucks and current safety and ladder equipment to ensure properly operational.
Sales Manager
Ross Mechanical Group
Bensalem, PA
06.1991 - 01.2016
- I created the company's strategic vision for six months, one year, and five years
- Benchmarking progress using key performance indicators and weekly review of CRM system
- The goal was to pinpoint areas for improvement, changing of product mix, effectiveness of marketing campaigns
- To ensure that the team was receiving the most up-to-date information and assist sales team members with sales cycle issues, I delivered individualized and specialized support to enhance skillset and optimize performance
- Creation of marketing content and trend analysis
- To stay ahead of the competition, I would perform competitive and industry analysis of current and future trends
- Using this data to design and create a combination of marketing strategies
- I believe in being a direct manager and would work each strategy to evaluate effectiveness by using it in the field
- Used analytical and quantitative skills; ability backed by hard data and metrics to back up assumptions and develop business cases
- Ross Renewable Solutions-solar electric, heat and hot water, Comfort Enhancement-solve building comfort and energy issues, Ross IAQ Solutions-Indoor air quality solutions, Ross Laboratory Services-Service and maintain laboratory systems-chiller, ultra-low temperature refrigeration, humidity testing, various smaller lab equipment.
Education
Master of Business Administration - Marketing
LaSalle University
Bachelor of Arts - Management and Psychology
Philadelphia College of Textiles and Science
Skills
- New Business Development
- Lead Generation
- Territory Sales Management
- Strategic Planning
- Performance Management
- Client Relationship Management
- Sales Planning
- Market Research
- KPI Analysis
- Sales Tracking
- Revenue Forecasting
- Sales Reporting
- Pipeline Management
- National Account Management
- Profitability Optimization
- Strategic Account Development
- Proposal Development
- Sales Team Training
- Solution Selling
- Key Account Development
- KPI Tracking
- Excellent Communication Skills
- Consultative Sales
- Salesforce
- Territory Management
- Rapport and Relationship Building
- Sales Territory Growth
- Sales Process Engineering
- Service-Driven Sales
- Marketing Strategy
- Goal Setting
- Complex Project Negotiations
- New Business Development
- Prospecting Skills
- Sales Strategy Development
- Exceeds Sales Goals
- Market Intelligence
- Continuous Improvements
- Relationship Building
- Product Knowledge
- Sales Expertise
- Sales Coaching
- Social Media Savvy
- Sales Process
- Key Account Management
- CRM Software
- Market and Competitive Analysis
- Verbal and Written Communication
- Sales Presentations
- Sales Operations
- Analytical Problem Solver
- Sales Engagement Techniques
- Consultative and Relationship Selling
Certification
- ESG-certified
- KAZAN AND WORKING ON SIX SIGMA BELTS
- THERMAL STORAGE FOR HVAC
- SALES PROCESS CERTIFICATION AND SALES PROCESS TRAINING
- CEM-Understanding of energy project economics, incentives and financing including asset purchase, operating lease, CPACE and PPA cash flows
Accomplishments
- Achieved annual YOY growth of 15-20% with 10%-15% net profit for 15 consecutive years
- Conducted detailed market analysis to plan/implement advanced sales and marketing strategies
- Introduced new add-on products and services based on customer trends and surveys
- Increased business revenue through deployment of strategic sales initiatives
- Generated referrals by leading a customer sharing group with other traders
- Used back door sales strategies to gain access to accounts
- Use of social media in sales and marketing strategic plans
- Lead and Coach sales team
- Fostered communication with all departments
- Sales to C suite with ability to take technical terminology and translate to C suite terminology
- Created first website and oversaw creation of new one, familiar with SEO and social media marketing
Locations
- Holland, PA
Affiliations
- Sports
- Cooking
- Writing
- Reading
- Learning
- Hiking
- Comedy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Senior Business Coach
ROSS GOLDSTEIN-BUSINESS COACH AND CONSULTING
01.2022 - Current
Operations Manager
Ross Mechanical Group
06.1991 - 01.2016
Sales Manager
Ross Mechanical Group
06.1991 - 01.2016
Master of Business Administration - Marketing
LaSalle University
Bachelor of Arts - Management and Psychology
Philadelphia College of Textiles and Science