Ross Joseph

Summary

Dedicated professional,Adept at managing high call volumes and ensuring seamless patient experiences. seeking a full-time role where I can leverage my experience in patient transport, office management, and customer service to enhance satisfaction and contribute to business growth

Overview

years of professional experience

Work History

Transporter & Labor Management

Winthrop NYU Langone

Mineola

09.2018 - Current

Safely transport patients between treatment areas, operating rooms, and diagnostic centers, ensuring comfort and efficiency
Assist with patient admissions and discharges while using EPIC, including vehicle transfers
Deliver medical equipment and lab samples while maintaining hospital safety protocols
Collaborate with nurses and medical staff to support patient care

Assistant Office Manager/Receptionist

Stephen Bilkis & Associates

Baldwin

04.2014 - 09.2018

Conducted research and prepared legal documents for attorneys
Handled high-volume calls and email correspondence with clients
Scheduled meetings, managed calendars, and coordinated office projects
Maintained and organized client records, scanning and entering documentation into databases

Sales Representative & Stockroom Associate

Harbor Freight

Hempstead

04.2012 - 04.2014

Provided personalized customer service to drive sales and improve customer satisfaction
Managed inventory, processed shipments, and handled heavy lifting (50-100 lbs)
Set up store displays and ensured proper disposal of hazardous materials
Operated forklifts and assisted customers with hardware and tool selections

Education

Nassau Community College

01.2027

Languages

English, French, Creole

Timeline

Transporter & Labor Management

Winthrop NYU Langone

09.2018 - Current

Assistant Office Manager/Receptionist

Stephen Bilkis & Associates

04.2014 - 09.2018

Sales Representative & Stockroom Associate

Harbor Freight

04.2012 - 04.2014

Nassau Community College

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