Ross Lodge
Liberty Hill
Summary
Experienced Pool Maintenance Manager skilled in team leadership, problem-solving, and customer service. Proven ability to manage maintenance schedules and train staff for optimal performance. Dedicated professional with extensive experience in pool maintenance and customer service. Known for exceptional problem-solving skills and the ability to foster collaboration among team members to enhance service quality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pool Maintenance Manager/Startup Manager
Blue Ocean Pool Service
Liberty Hill
05.2024 - Current
- Managed routine maintenance schedules for residential and commercial pools.
- Supervised team in pool cleaning and chemical balancing tasks.
- Trained staff on safety procedures and equipment usage.
- Conducted inspections to identify maintenance needs and service issues.
Carpet Cleaner
First Choice
Leander
02.2022 - 04.2024
- Assessed carpet conditions to determine appropriate cleaning methods and solutions.
- Delivered exceptional customer service while addressing client questions and concerns.
- Collaborated with team members to ensure efficient workflow during cleaning projects.
Server/Bartender
Colorado Mountain Brewery
Colorado Springs
02.2021 - 01.2022
- Provided exceptional customer service in a fast-paced brewery environment.
- Collaborated with team members to ensure smooth dining operations.
- Maintained cleanliness and organization of the dining area and service stations.
Server/Bartender
Chuy's Tex-Mex Restaurant
Cedar Park
02.2016 - 01.2021
- Maintained cleanliness and organization of the dining area and service stations.
- Assisted in training new staff on menu items and service procedures.
- Took accurate orders and communicated them effectively to the kitchen staff.
Server
Lupe Tortilla
Cedar Park
01.2015 - 01.2016
- Provided exceptional customer service in a fast-paced dining environment.
- Processed customer orders accurately using point-of-sale system.
- Assisted in training new servers on menu items and service standards.
- Recommended menu items based on customer preferences and dietary needs.
Education
Some College (No Degree) - Business Management
Lousiana Tech University
Ruston, LASkills
- Problem Solving
- Technical Proficiency
- Multitasking
- Teamwork and Collaboration
- Team Leadership
- Pool Brain
- Route Scheduling
Certification
- Certificate Pool and Spa Operator
Timeline
Pool Maintenance Manager/Startup Manager
Blue Ocean Pool Service
05.2024 - Current
Carpet Cleaner
First Choice
02.2022 - 04.2024
Server/Bartender
Colorado Mountain Brewery
02.2021 - 01.2022
Server/Bartender
Chuy's Tex-Mex Restaurant
02.2016 - 01.2021
Server
Lupe Tortilla
01.2015 - 01.2016
Some College (No Degree) - Business Management
Lousiana Tech University