ROSS PEREZ
Lynwood,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier/Stocker
Dollar Tree
06.2022 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card
- Stocked merchandise and put away merchandise throughout the store
- Answered customer questions and provided store information
- Collected payments and provided accurate change
- Helped customers find specific products, answered questions and offered product advice
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Learned roles of other departments to provide coverage and keep store operational
- Moved excess stock and arranged products to improve sales
- Accepted cash and credit card payments, issued receipts and provided change
- Delivered high level of customer service to patrons using active listening and engagement skills
- Lifted materials of varied weights on regular basis
- Faced products on shelves and displays to meet company policies
- Maintained neat, safe and orderly workspace to prevent accidents and injuries
- Greeted customers and retrieved requested products to drive satisfaction
- Stocked shelves with new merchandise and checked for outdated or damaged items
Sales Associate
Foot Locker
08.2024 - 09.2024
- Prioritized helping customers over completing other routine tasks in store.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
Stocker
Ross Dress for Less
10.2021 - 06.2022
- Built and maintained positive working relationships with coworkers
- Provided excellent customer service by greeting customers and offering assistance
- Stocked merchandise and put away merchandise throughout the store
- Helped customers find specific products, answered questions and offered product advice
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Learned roles of other departments to provide coverage and keep store operational
- Moved excess stock and arranged products to improve sales
- Delivered high level of customer service to patrons using active listening and engagement skills
- Lifted materials of varied weights on regular basis
- Faced products on shelves and displays to meet company policies
- Maintained neat, safe and orderly workspace to prevent accidents and injuries
- Stocked shelves with new merchandise and checked for outdated or damaged items
- Assisted in unloading trucks, checking in merchandise, and transporting products to appropriate locations within the store
- Performed basic maintenance tasks such as cleaning shelves, sweeping floors, dusting fixtures
Education
Business Administration
Compton College
Compton, CAHigh School Diploma -
Lynwood High School
Lynwood, CA06.2021
Skills
- POS Systems
- Customer Service
- Cash Handling
- Communication Skills
- Time Management Skills
- Active Listening Skills
- Teamwork and Collaboration
- Honest and Dependable
- Problem Solving
- Friendly and Personable
- Willing to Learn
- Punctual and Reliable
- Supply Restocking
- Heavy Lifting
- Patience and Empathy
Timeline
Sales Associate
Foot Locker
08.2024 - 09.2024
Cashier/Stocker
Dollar Tree
06.2022 - Current
Stocker
Ross Dress for Less
10.2021 - 06.2022
High School Diploma -
Lynwood High School
Business Administration
Compton College
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